Park Operations Host - Full Time
Job Summary
Job Description
- Guest interaction & support
- Managing guest flow & safety
- Shift work availability
- Excellent interpersonal skills
- Ability to handle cash (some areas)
1 skill required
Job Details
Job Summary:
Park Operations cast members ensure our guests have safe and enjoyable experiences while visiting Hong Kong Disneyland Resort. Through transportation support, guest advisement, and area maintenance, operations cast members have a direct impact on our guests’ experiences.
Park Operations encompasses several fields, and applicants will be assigned to specific positions based on operational needs.
Responsibilities:
Attractions Operations:
- Greet and welcome Guests into attractions and theatres in a sincere manner
- Screen for boarding requirement
- Load & unload guests from attractions / theatres / shows
- Control guest flow and ensure safety of Guests
- Interact with Guests, and handle their enquires & requests
Guest Flow:
- Greet and welcome Guests into attractions in a sincere manner
- Control guest flow and ensure safety of Guests
- Give Guests an expectation of the performance
- Interact with Guests, and handle their enquires & requests
- May be assigned to work in whole Park area
Main Gate:
- Greet and welcome Guests into the Park in a sincere manner
- Control guest flow at turnstile areas
- Assist in ticketing operations with cash handling duties
- Distribute souvenirs
- Interact with Guests, and handle their enquires & requests
Resort Transportation:
- Control guest flow at Disneyland Public Transport Interchange
- Direct Guests to take hotel guest shuttle services and control guest flow at queuing area
- Operate open carpark area & welcome Guests
- Transport, care and storage of Guests’ property
- Interact with Guests, and handle their enquires & requests
- Assis in parking and storage operations with cash handling duties
Basic Qualifications:
- Willingness to work at different locations in the resort area, including outdoor locations
- This role is Full-Time and requires full availability for any shift hours
- Caring and outgoing with good interpersonal skills. Expressive and proactive.
- Ability to create an immersive and enjoyable experience for Guests
- Able to connect with Guests through conversations, body language, and personalized interactions
Additional Information:
Schedule AvailabilityOur Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company.
Submitting Your Application
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About The Company
From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!
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