Park Operations Host - Full Time

Job Summary:

Responsibilities:

• Control guest flow and ensure safety of Guests
• Interact with Guests, and handle their enquires & requests

• Greet and welcome Guests into attractions and theatres in a sincere manner
• Screen for boarding requirement
• Load & unload guests with operating attraction control panel

• Give Guests an expectation of the performance
• Assist in managing various stage within park
• May be assigned to work in whole Park area

• Control guest flow at turnstile areas
• Distribute souvenirs
• Assist in ticketing operations with cash handling duties

• Direct Guests to take hotel guest shuttle services and control guest flow at queuing area
• Operate open carpark area & welcome Guests
• Transport, care and storage of Guests’ property
• Assis in parking and storage operations with cash handling duties"

Basic Qualifications:

• Full-time availability is required. Roster will be scheduled according to operation needs, including weekends, holidays, and evenings.
• Must be at least 18 years of age.
• Proficiency in either English, Cantonese, or Mandarin.
• Willing to work at various locations within the resort, including outdoor areas.
• Comfortable with standing for long periods and lifting heavy items when needed.
• Good guest service mindset, independent and a team player with good communication skills.
• Able to work in a fast-paced environment and multitasking.
• Caring and being proactive.
• Ability to create an immersive and enjoyable experience for Guests.
• Able to connect with Guests through conversations, body language, and personalized interactions."

Preferred Qualifications:

• Relevant working experience in Guest Service role.
• Ability to speak and read in English, Cantonese and Mandarin. Good command in other languages is an advantage.

Additional Information: