People Science Associate

inFeedo is looking for an Associate - People Science to lead customer launches. This person will support Amber customers in setting up the right listening strategy and act as a partner in their EX journeys.

What will you be doing?

1. Lead Amber question sessions (edits or new design requests) and dashboard review sessions with customers ranging from HR professionals to CXOs

2. Take charge of the personalization of question design for unique org. needs and standardization of overall frameworks/top metrics for benchmarks

3. Work with other consultants to identify key themes and narratives from Amber dashboard to help our customers improve their culture and business outcomes. Suggest evidence-based action plans to improve employee experience and partner with customer teams to drive some of these interventions

4. Strengthen cross-functional partnerships with Customer Onboarding and Customer Success functions (via OKR linkages, process transformation, quality of common deliverables, and so on) with a focus on the end-customer experience

Who will you work with?

Ajay, Saloni, Twinkle and of course the rest of the jovial inFeedo team