People Technology Analyst - Workday (Remote)

2 Months ago • 5 Years + • $62,004.8 PA - $114,691.2 PA

Job Description

As a People Technology Analyst, you’ll support the performance and maintenance of our HR systems while driving efficiencies around processes and solutions. We are seeking a systems specialist with an HR background who is passionate about data, delivering exceptional service, and can think holistically across all HR functions. Reporting to the Senior Manager, People Technology, you will own/manage support queries from employees and HR, maintain role assignments, provide customer support for HR application issues, and partner with IT and vendors for issue resolution. You will also maintain functional setups of People Technology Systems, support system upgrades, establish documentation, and manage security requirements.
Good To Have:
  • Bachelor's degree desired
  • Intermediate knowledge of Workday Performance, Talent, Comp, and Security
Must Have:
  • Own/manage support queries from employees and HR via our ticketing system
  • Maintain role assignments globally and manage requests based on our approval matrix
  • Provide customer support for functional HR application-related issues.
  • Partner with IT and vendors to deliver excellent customer service through troubleshooting, root cause analysis, issue resolution, issue tracking, and communication with users.
  • Maintain the functional setups of People Technology Systems, including Workday HCM and Recruiting applications.
  • Provide support for HR System upgrades and enhancements, including prioritization, functional design, documentation, testing, training, implementation, and support model design.
  • Establish and maintain HR Systems documentation and standard operating procedures.
  • Collect, document, and maintain security requirements and policies for user-level access to HR applications.
  • Support HR Technology projects, including project planning, schedule development, configuration, testing, training, and change management.
  • Complete special projects and other duties as assigned independently.
Perks:
  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
  • 401(k) with Company match, tuition reimbursement, charitable donation matching
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
  • Mental health & wellbeing programs, fitness programs, free and discounted games
  • Variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others
  • Relocation assistance (if required to move geographic locations)

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Your Mission

As a People Technology Analyst, you’ll support the performance and maintenance of our HR systems while driving efficiencies around processes and solutions. We are seeking a systems specialist with an HR background who is passionate about data, delivering exceptional service, and can think holistically across all HR functions.

Player Profile

Reporting to the Senior Manager, People Technology, you will:

  • Own/manage support queries from employees and HR via our ticketing system
  • Maintain role assignments globally and manage requests based on our approval matrix
  • Provide customer support for functional HR application-related issues.
  • Partner with IT and vendors to deliver excellent customer service through troubleshooting, root cause analysis, issue resolution, issue tracking, and communication with users.
  • Maintain the functional setups of People Technology Systems, including Workday HCM and Recruiting applications.
  • Provide support for HR System upgrades and enhancements, including prioritization, functional design, documentation, testing, training, implementation, and support model design.
  • Establish and maintain HR Systems documentation and standard operating procedures.
  • Collect, document, and maintain security requirements and policies for user-level access to HR applications.
  • Support HR Technology projects, including project planning, schedule development, configuration, testing, training, and change management.
  • Complete special projects and other duties as assigned independently.

Required Skills

  • 5+ years of human resources experience
  • 3+ years of previous HR Tech/HRIS experience is required

Other Qualifications

  • Bachelor's degree desired
  • Strong knowledge of Workday configuration of Core HCM is key.
  • Intermediate knowledge of Workday Performance, Talent, Comp, and Security is a plus.
  • Good understanding of HR systems and operations.
  • Analytically minded with the ability to use data to inform decisions.
  • Comfortable processing large, critical data sets with a high level of accuracy.
  • Excellent communicator, both written and verbal, with information to simplify language, and influence stakeholders
  • Focus on security and confidentiality.
  • Can spot opportunities, is curious about data insights, and proactively seeks insight and answers.
  • Tenacious yet collaborative.
  • Ability to thrive in a fast-paced, diverse, and creative environment.
  • Proficiency in Excel and PowerPoint

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
  • 401(k) with Company match, tuition reimbursement, charitable donation matching;
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $29.81 - $55.14 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

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