Physical Security Senior Administrator

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM+Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place!

About Our Team

The Security Technology System Sr. Administrator is responsible for the management, administration, and troubleshooting of Salesforce’s physical security systems, and related processes and operations.  Through passion for security, technical  performance, and continuous improvement, this position will play a role in enhancing and evolving Salesforce’s physical security maturity. Must operate effectively with partner teams and balance the enhancement of our physical security while keeping in step with Salesforce culture and our passion for people and community.

Primary Responsibilities (Essential Functions):

• Domain expert in our physical security software and equipment and how technologies interact with them. Train others in its use and audit its operation. 

• Play a role in initial escalation for incident response involving physical security technology, which may require after hours and weekend work.

• Work with providers and vendors to discover and remediate vulnerabilities in security technologies

• Perform security technology evaluations of other facilities, including security equipment condition, and provide summary of needed improvements.

• Manage security technology vendor relationships including planning, auditing and instruction for vendor personnel working on-site.

• Oversee the security technology-related ticketing system requests for Building Operations to ensure response time standards and service quality is maintained.

• Excel within our entrepreneurial atmosphere – providing vision, leadership and communication, along with the ability to dive into the details.

• Exercise a high level of independence and good judgment in a proactive, energetic and upbeat manner to foster positive team morale, excellent customer service, and strong leadership.

Knowledge and Skill Requirements:

• Deep understanding of physical security technology related issues.

• Solid understanding of security equipment and software as it relates to security access, cameras and alarm systems.

• A passion for data, reporting, and working with Salesforce’s own products

Education/Professional Experience:

• Bachelor’s Degree or equivalent work experience

• Lenel OnGuard PACS certification(s), Milestone VMS certification(s) or other industry certifications

• Experience leading physical access control system administration, and PACS system and device solve and resolution.

• 3+ years of corporate security or related experience

Professional Experience/Skills Preferred

• Multi-disciplinary backgrounds (e.g. Security Operations  and Security Technology experience)

• Prior experience in a fast-paced environment

• Familiarity with Salesforce and use of our business solutions

• Experience securing network and computing infrastructure

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