Player Development Executive

1 Month ago • 5 Years + • Business Development • Account Management • $88,400 PA - $110,500 PA

Job Summary

Job Description

The Player Development Executive will play a crucial role in growing the VIP player base by driving net revenue through proactive sales, promoting outstanding services to VIP customers, and managing the VIP experience. Responsibilities include developing strong player relationships, driving key VIP sales metrics, executing VIP policies (including responsible gaming), analyzing data to identify trends, offering solutions to enhance customer experience, and participating in escalation processes. The role requires collaboration with internal teams and stakeholders to deliver a signature VIP experience. This position is crucial for the company's growth and customer satisfaction.
Must have:
  • Bachelor's degree or 5 years of relevant experience
  • Strong sales and relationship-building skills
  • Data analysis and problem-solving abilities
  • Knowledge of responsible gaming policies
  • Ability to drive revenue and control expenses
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

Play a crucial role in the growth and development of our VIP player base. As a Player Development Executive, you'll drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers. You’ll work closely with other internal teams and stakeholders to manage and deliver our signature VIP experience.

What you’ll do as a Player Development Executive

  • Develop and maintain strong relationships with premier players through providing services and building player loyalty.

  • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue.

  • Execute against all VIP policies and guidelines, including responsible gaming policies.

  • Compile and analyze data to identify trends to maximize player performance. 

  • Proactively offers solution-based suggestions to help enhance the customer experience.

  • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

 

What you’ll bring

  • Bachelor’s degree in a related field or 5 years of experience in the Gaming, Hospitality, Sales, or Marketing industry. 

  • Passion for improving the player experience, problem-solving, and promoting positivity amongst the team.

  • Demonstrated success in identifying and implementing strategies that improve operational efficiency.

  • Knowledge and ability to increase revenues and control expenses.

  • Must be able to obtain and maintain required State Gaming Licenses.

#LI-SG2

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 88,400.00 USD - 110,500.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Razer - Senior Channel & Merchant Success Specialist

Razer

Shah Alam, Selangor, Malaysia (On-Site)
7 Months ago
Booming games - Business Development Manager

Booming games

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
GoTo Group - Account Manager Gopay (Surabaya)

GoTo Group

Surabaya, East Java, Indonesia (On-Site)
6 Months ago
ION - Senior Technical Consultant - Endur

ION

Dallas, Texas, United States (On-Site)
6 Months ago
Alphasense - Account Executive, Financial Services

Alphasense

London, England, United Kingdom (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Boston, Massachusetts, United States

Info Stretch - .Net Architect

Info Stretch

Philadelphia, Pennsylvania, United States (On-Site)
5 Months ago
NVIDIA - Senior Mixed Signal Design Validation Engineer

NVIDIA

Santa Clara, California, United States (On-Site)
3 Weeks ago
ByteDance - Senior/Tech Lead Software Development Engineer, Network Automation - San Jose

ByteDance

San Jose, California, United States (On-Site)
6 Months ago
The Walt Disney Company - Outside Machinist - Auto Mechanic

The Walt Disney Company

Anaheim, California, United States (On-Site)
1 Month ago
Nissan - Warehouse Operator

Nissan

Greenville, South Carolina, United States (On-Site)
7 Months ago
Next Level Business Services - SAP WM

Next Level Business Services

Naples, Florida, United States (On-Site)
6 Months ago
Meta - Product Manager

Meta

Bellevue, Washington, United States (Remote)
5 Months ago
The Walt Disney Company - Lead Software Engineer (Roku Engineer)

The Walt Disney Company

Seattle, Washington, United States (On-Site)
5 Months ago
Snail Games - Business Development Manager

Snail Games

Beverly Hills, California, United States (On-Site)
2 Months ago
Lionbridge Games - Japanese Interpreter

Lionbridge Games

Los Angeles, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Ziff Davis - Business Development Manager

Ziff Davis

Los Angeles, California, United States (Remote)
2 Months ago
ByteDance - Customer Success Manager - Lark Japan

ByteDance

Tokyo, Japan (On-Site)
3 Months ago
Mattel  Inc  - Sales Representative

Mattel Inc

Monterrey, Nuevo Leon, Mexico (On-Site)
5 Months ago
Axinous - Account Executive - SLED - NYC

Axinous

New York, New York, United States (Remote)
1 Month ago
USE Insider - Management Trainee for Chief Revenue Officer | Revenue Operations Team

USE Insider

İstanbul, İstanbul, Türkiye (On-Site)
6 Months ago
The Walt Disney Company - Senior Manager, Commercial Strategy & Transformation

The Walt Disney Company

Montévrain, Île-de-France, France (On-Site)
1 Month ago
Collective Ace Group - Business Development Manager - Central/Eastern Europe

Collective Ace Group

Berlin, Berlin, Germany (Remote)
3 Months ago
Salesforce - Digital Account Executive Adriatics

Salesforce

Dublin, County Dublin, Ireland (On-Site)
6 Months ago
Glean - Partner Manager, Japan

Glean

Japan (Remote)
5 Months ago
PwC - Business Development Executive - Digital

PwC

Qormi, Malta (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Boston, Massachusetts, United States (On-Site)

United States (Remote)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Plovdiv, Plovdiv Province, Bulgaria (Remote)

Boston, Massachusetts, United States (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug