Player Support Agent - Japanese

8 Months ago • 1 Years + • Customer Service

Job Summary

Job Description

Customer service agent needed with English and Japanese fluency, gaming knowledge, and problem-solving skills.
Must have:
  • Customer service
  • English & Japanese
  • Gaming knowledge
  • Problem-solving
Good to have:
  • Flexible hours
  • Teamwork skills
  • Gaming platforms
  • Fast-paced environment
Perks:
  • Gaming industry
  • Team environment

Job Details

Job description

Player Support Agent at TransPerfect Gaming Solutions

TransPerfect Gaming Solutions is seeking a Player Support Agent to join our Production department. As a Player Support Agent, you will be responsible for providing exceptional customer service to our players through various channels, including email, chat, and phone.

As a member of our team, you will have the opportunity to work in a fast-paced and dynamic environment, collaborating with other professionals to ensure our players have the best possible gaming experience. You will be responsible for resolving player issues, answering questions, and providing guidance on game features and functionality.

The ideal candidate for this role will have excellent communication skills, both written and verbal, and be able to work well under pressure. You should be comfortable working with a variety of gaming platforms and have a passion for gaming and the gaming industry.

  • Provide exceptional customer service to players through email, chat, and phone
  • Resolve player issues and answer questions
  • Provide guidance on game features and functionality
  • Collaborate with other professionals to ensure the best possible gaming experience for our players

If you are passionate about gaming and providing exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at TransPerfect Gaming Solutions.

Job requirements

Job Requirements for Player Support Agent at TransPerfect Gaming Solutions

The ideal candidate will have excellent communication skills, a passion for gaming, and a desire to provide exceptional customer service.

  • Minimum of 1 year of experience in customer service or a related field
  • Excellent written and verbal communication skills both in English and Japanese
  • Ability to work flexible hours, including weekends and holidays
  • Strong problem-solving skills and ability to think on your feet
  • Passion for gaming and knowledge of popular gaming platforms
  • Ability to work well in a team environment

If you do not meet the above requirements, we appreciate your interest in the position, but we kindly request that you do not apply at this time. Thank you for your understanding.

Similar Jobs

Mythical Games - Product Manager - Mobile Social App

Mythical Games

United States (Remote)
1 Month ago
Intrepid Studios,  Inc  - Human Resources Manager

Intrepid Studios, Inc

San Diego, California, United States (On-Site)
5 Months ago
Coursera - Senior People Business Partner

Coursera

United Kingdom (Remote)
6 Days ago
Raw  Group  - Head of Floor Operations – Live

Raw Group

Málaga, Andalusia, Spain (On-Site)
1 Week ago
NVIDIA - Senior Design Engineer, Coherent High Speed Interconnect

NVIDIA

Taipei City, Taiwan (On-Site)
1 Month ago
Whatnot - Customer Experience Agent

Whatnot

Phoenix, Arizona, United States (On-Site)
5 Months ago
ION - Trading Support Analyst, Jersey City - 9546

ION

Jersey City, New Jersey, United States (On-Site)
5 Months ago
Mashgin - Deployment Engineer - Missouri

Mashgin

St. Louis, Missouri, United States (Remote)
5 Months ago
Mashgin - Deployment Engineer - Tennessee

Mashgin

Memphis, Tennessee, United States (Remote)
5 Months ago
Mashgin - Deployment Engineer - Tennessee

Mashgin

Nashville, Tennessee, United States (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ByteDance - Network Engineer, Optical Long-Haul and Submarine

ByteDance

Ashburn, Virginia, United States (On-Site)
1 Month ago
Riot Games - Staff Software Engineer (Build Platforms) - VALORANT, Foundations

Riot Games

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
PAPAYA - Junior Technical Artist

PAPAYA

Warsaw, Masovian Voivodeship, Poland (Hybrid)
2 Months ago
Tesla - Mobile Service Technician

Tesla

Utrecht, Utrecht, Netherlands (On-Site)
1 Month ago
SYBO - Motion Graphics Intern

SYBO

Copenhagen, Denmark (On-Site)
17 Hours ago
PENN Interactive - Senior Manager, Product Intelligence, AI/ML & Data Solutions

PENN Interactive

Philadelphia, Pennsylvania, United States (Hybrid)
2 Weeks ago
undefined - Head of Licensing and Regulatory Affairs - EMEA

Amsterdam, North Holland, Netherlands (On-Site)
5 Months ago
InvenioLSI - SAP Basis Associate Consultant

InvenioLSI

Suva, Central Division, Fiji (On-Site)
6 Days ago
ByteDance - Video Experience Software Engineer Intern

ByteDance

San Jose, California, United States (On-Site)
6 Days ago
Tencent - Senior Staff Researcher

Tencent

California, United States (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

Playrix - Strategic Sourcing Manager

Playrix

Ireland (Remote)
2 Months ago
Playrix - Lead 2D Animator

Playrix

Ireland (Remote)
1 Month ago
Playrix - Principal VFX Artist

Playrix

Ireland (Remote)
5 Months ago
PwC - SAP Solution Architect | Senior Manager/Director | Technology Consulting | Advisory

PwC

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Playrix - Location Game Designer

Playrix

Ireland (Remote)
5 Months ago
Keywords Studios (Player Support) - Video Game Tester

Keywords Studios (Player Support)

Dublin, County Dublin, Ireland (On-Site)
6 Days ago
Playrix - Junior Game Designer

Playrix

Ireland (Remote)
1 Week ago
Riot Games - Senior Principal Technical Artist

Riot Games

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Bright Machines - Automation Engineer/ Control Engineer

Bright Machines

Cork, County Cork, Ireland (On-Site)
5 Months ago
Scopely - Lead DevOps/SRE - Unannounced Project

Scopely

Dublin, County Dublin, Ireland (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Customer Service Jobs

Amber - Customer Support Agent with English and Japanese

Amber

Manila, Metro Manila, Philippines (On-Site)
10 Months ago
ION - Trading Support Analyst, Toronto - 7348

ION

Toronto, Ontario, Canada (On-Site)
5 Months ago
Passion Gaming - Customer Service Executive (Kannada)

Passion Gaming

Panchkula, Haryana, India (On-Site)
1 Year ago
Whatnot - Customer Experience Agent

Whatnot

Phoenix, Arizona, United States (On-Site)
5 Months ago
Maersk Careers - 4PL Customer Service Manager

Maersk Careers

Bangkok, Bangkok, Thailand (On-Site)
312 Years ago
Spyke Games - Customer Support Specialist (Disabled)

Spyke Games

İstanbul, Türkiye (On-Site)
4 Months ago
Evolution - Customer Service - Japanese Speaking Game Presenter (No experience required)

Evolution

Burnaby, British Columbia, Canada (On-Site)
6 Months ago
Token Metrics - Crypto Customer Success Specialist (Remote)

Token Metrics

Budapest, Hungary (Remote)
5 Months ago
Whatnot - Customer Experience Agent (German or Dutch Speaking)

Whatnot

Dublin, County Dublin, Ireland (Remote)
5 Months ago
Mashgin - Deployment Engineer - New York

Mashgin

New York, New York, United States (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

About The Company

The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies.


The TransPerfect family of companies enables organizations to speak the language of global business through:


- Translation and Language Services

- Website and Software Localization

- Globalization Management Technology

- Multicultural Marketing

- Legal Support and E-Discovery

- E-Learning Platform Internationalization

- Multimedia and Studio Solutions

- Interpretation and Call Center Support

Dublin, County Dublin, Ireland (Remote)

Warsaw, Masovian Voivodeship, Poland (Remote)

Dublin, County Dublin, Ireland (Remote)

Warsaw, Masovian Voivodeship, Poland (Remote)

Warsaw, Masovian Voivodeship, Poland (On-Site)

Dublin, County Dublin, Ireland (Remote)

Dublin, County Dublin, Ireland (Remote)

Dublin, County Dublin, Ireland (Remote)

County Dublin, Ireland (On-Site)

View All Jobs

Get notified when new jobs are added by TransPerfect

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug