Poolside Server Assistant

3 Months ago • All levels • $56,160 PA - $56,160 PA

Job Summary

Job Description

Aulani, A Disney Resort and Spa seeks a Poolside Server Assistant to support the Guest experience by delivering food and beverages, assisting with bussing, and anticipating guest needs. This role requires working outdoors in various weather conditions, handling cash, and interacting extensively with guests. Responsibilities include delivering appetizers, salads, burgers, flatbreads, and cocktails while working in a fast-paced environment. Excellent hospitality skills, multitasking abilities, and the ability to resolve guest issues are crucial. The role demands strong communication skills and the ability to follow instructions. Working knowledge of the pivot system for order-taking is helpful.
Must have:
  • At least 18 years old
  • Work outdoors in all weather
  • Hawaii Liquor Commission card
  • Cash handling experience
  • Excellent hospitality skills
  • Multitasking & fast-paced work
  • Guest service resolution
Good to have:
  • Prior serving experience
  • Restaurant experience
  • Outdoor work experience
  • Knowledge of Hawaiian/Japanese language
  • Familiarity with local ingredients
Perks:
  • 100% healthcare coverage
  • Tuition reimbursement
  • Free lunch
  • Free parking
  • Free theme park admission

Job Details

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Do you have a passion for serving others? If so, consider supporting the Guest experience as a Poolside Server Assistant. Poolside Service will have you working on all types of terrain - sand included so our Guests can continue to enjoy the offerings at Aulani, A Disney Resort & Spa. Our Cast Members deliver appetizers, salads, burgers, flatbreads, and hand crafted cocktails.


Responsibilities:

Poolside Server Assistant - Responsible for supporting the Guest experience by supporting the Poolside Server. You will deliver food and beverage to our guests, assist in bussing and anticipating the Guests needs. Expect to work in a high Guest service setting where initiating and holding conversations with Guests will be required.

Basic Qualifications:

  • Must be at least 18 years of age
  • Willing to work outdoors in all types of weather conditions and around nature
  • Must meet state requirements to obtain Hawaii Liquor Commission card
  • Will verify ID's when vending and serving alcohol
  • Must be comfortable cash handling
  • Will work around water
  • Possess excellent hospitality skills
  • Ability to multi-task and work in a very fast-paced environment
  • Excellent memorization skills
  • Speed, accuracy and efficiency are required, as well as the ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • An understanding of the pivot system - a seating and order-taking method

Preferred Qualifications:

  • Previous serving experience
  • Previous restaurant experience; understanding of full service and quick service environment
  • Previous outdoor work experience preferred
  • Familiarity with local ingredients and the classic cuisine of the Hawaiian Islands
  • Knowledge of Hawaiian/Japanese language preferred

Additional Information:

SCHEDULE AVAILABILITY:
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
Keyword: Aulani Casting, AULANICASTING

The pay rate for this role in Hawaii is $27.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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