Primary Market Research - Lead

Let’s be #BrilliantTogether

ISS Market Intelligence (ISS MI) is looking for an Primary Market Research - Lead to join to join the Mumbai based Research team in support of our ISS MI Research.

Job Description

ISS Market Intelligence (ISS MI) is looking for an experienced Primary Market Research - Lead to join the Mumbai based Research team in support of our U.S. ISS MI Research team. The Product Manager will fully own the methodology, content and analysis of multiple high-profile research studies. He or she will work closely with internal stakeholders to design and enhance surveys, optimize online data collection techniques, ensure data integrity and validity, analyze results, and manage analysts and/or associates.

Responsibilities:

• Managing direct reports responsible for fielding and reporting aspects of multiple quantitative studies on advisor-sold investment products

• Proactively engaging with client facing teams, utilizing external data sources, studying the competitive landscape and conducting independent research to inform survey design, analysis, deliverable design and other product enhancements

• Creating product roadmaps, including clear content schedules and long-term product improvements

• Aiding internal senior research leaders in identifying and implementing improvements to the survey instruments and overall research methodology strategies

• Partnering with research product leaders to continuously enhance product menu, deliverable architecture, data warehouses, analytics and methodologies

• Improving existing analytic techniques and developing new directions

• Ensuring content consistency across all relevant research products

• Vetting data to ensure integrity and rigor

• Analyzing research results and overseeing the creation of yearly or quarterly deliverables

• Building and operationalizing a survey sample panel.

• Developing and tracking fielding performance and efficiency metrics

• Proactively providing frequent product status updates to client facing teams and stakeholders

• Identifying areas for improvement throughout project lifecycles and coordinating with project managers in executing them

• Mentoring and training junior team members throughout project lifecycles

• Providing direction to data operations support

• Serving as subject-matter expert on allocated products

Qualifications:

• Bachelor’s Degree with academic distinction (Economics, Business, Social Science or related fields)

• At least 7 years’ experience in research project/product management, including survey design and implementation, preferably in the financial services sector

• Experience designing and executing online surveys

• Strong quantitative skills and a passion for analyzing statistical data and metrics

• Exceptional attention to detail and organization

• Demonstrated ability to juggle multiple responsibilities simultaneously

• Experience working with survey panels and managing sample

• Excellent communication skills, both written and verbal

• Ability to work in a fast-paced, deadline-driven environment

• Ability to both work independently and manage the work of others

• Proficiency with Microsoft Office software (Excel, PowerPoint, Word) required; familiarity with SPSS, Qualtrics, Python, SQL, C++ a plus.

#MIDSENIOR

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What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.