Principal DevOps Engineer

Introduction

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

The Opportunity:

Are you passionate about automation, cloud infrastructure, and continuous deployment? We're looking for a Principal DevOps Engineer with expertise in Terraform, cloud architecture, and observability tools to help us build the future of our infrastructure. 

As a key player on our team, you'll have the opportunity to design, implement, and manage cutting-edge infrastructure, driving efficiency and innovation throughout the software development lifecycle.

What You’ll Do  

• Infrastructure as Code (IaC) with Terraform: 
  Drive the strategic design and governance of scalable, secure, and maintainable infrastructure using advanced Infrastructure as Code practices. Set standards and mentor engineers in Terraform best practices across teams. 

• Automation & CI/CD Strategy: 
  Architect and oversee the evolution of CI/CD pipelines across the organization, ensuring they meet the needs of diverse teams and complex deployments. Champion automation at scale and enable continuous delivery with high reliability. 

• Cloud Architecture Leadership: 
  Lead the design of cloud infrastructure across AWS, Azure, or Google Cloud platforms, balancing performance, cost, security, and scalability. Evaluate and introduce architectural patterns that align with long-term business goals. 

• Observability & Reliability Engineering: 
  Define and implement best-in-class observability frameworks using tools like Prometheus, Grafana, or Datadog. Guide teams in proactively identifying and resolving infrastructure and application bottlenecks. 

• Security, Compliance & Governance: 
  Collaborate cross-functionally to integrate security and compliance (e.g., SOC2, FedRAMP, ISO) into infrastructure design. Provide thought leadership on policy enforcement, secrets management, and zero-trust architectures. 

• Technical Leadership & Documentation: 
  Lead cross-functional initiatives, develop architectural standards, and ensure clear, scalable documentation. Mentor engineers and advocate for a culture of knowledge sharing and continuous improvement. 

• Performance Engineering & Root Cause Analysis: 
  Act as a final escalation point for complex infrastructure issues. Lead performance tuning and root cause analysis initiatives that impact system-wide reliability. 

What You’ll Bring 

• 10+ years of experience in DevOps or Site Reliability Engineering, with at least 3+ years in a technical leadership or Principal-level role. 

• Proven track record architecting complex infrastructure using Terraform and other IaC tools at scale. 

• Expert knowledge of CI/CD architecture, including design, implementation, and optimization across large teams. 

• Strong programming/scripting skills in Python, Bash, or PowerShell with an emphasis on building reusable tools and automation frameworks. 

• Deep expertise in multi-cloud environments (AWS, Azure, GCP), including cost modeling, resilient design patterns, and security architectures. 

• In-depth knowledge of Kubernetes (EKS preferred) and container orchestration in production. 

• Demonstrated experience guiding teams in infrastructure observability, monitoring strategy, and proactive reliability improvements. 

• Ability to influence at all levels—engineering teams, leadership, and stakeholders—with exceptional communication and strategic thinking. 
• Experience mentoring senior engineers and leading technical direction in cross-functional teams. 

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
  We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

We are committed to protecting your privacy. For details on how we collect, use, and protect your personal information, please refer to our Job Applicant Privacy Policy.