Principal Product Manager (Online Multiplayer Games)

Position Summary

The Principal Product Manager is responsible for driving product strategy and helping to design, build, and enhance AccelByte’s growing offerings. This position consists of working closely with engineering, design, and business leaders, as well as clients to design, deliver and scale the AccelByte offers and enable creators of all sizes to build and scale games faster, simpler, and without compromises. This position will also be responsible for defining product requirements, driving developer adoption, and delivering AccelByte users an enjoyable experience.

Essential Functions/Responsibilities

The Principal Product Manager is accountable for the following functions and responsibilities:

• Setting the practice of hands-on design collaborations together with design and engineering team members
• Engage with customers, as well as perform market research/product discovery to plan, define and deliver product
• Establish a clear organizational context and strategy
• Retain the right managers and product people for your organization
• Collaboratively work with/lead Accelbyte’s team of engineers, designers, sales and business teams to develop concepts and solve complex real-world challenges
• Direct first-person workflow & usability studies, field research, and market analysis
• Define and direct our approach to developer community management and developer support mechanisms
• Define and analyze metrics that inform the success of products, develop insights, and implement improvements
• Be familiar with similar and competing products in the marketplace
• Contribute to the team or company to improve the quality or effectiveness of the work by making initiatives
• Coach the product/program/project managers and create individual growth plans for their career development
• Help identify and evaluate market trends, opportunities, and areas of focus and winning strategies for future projects
• Benchmark features, content, game design across the industry and present insights to creative directors and product directors to drive change in their projects
• Present data-supported summaries and recommendations to improve products within your genre of expertise
• Manage risk for strategic objectives
• Develop a process for analyzing game performance, building recommendations for feature prioritization, analyzing key performance indicators of post-release features, and rigorously testing/optimizing them
• Build the feature roadmaps and meet with executives to bring incremental growth to the business
• Perform other duties as assigned

Qualifications/Experience Required

• Bachelor's Degree or relevant work experience or certifications/courses.
• At least 10 years of experience as a Product Manager or similar roles in SaaS/cloud-driven companies
• At least 5 years of management experience
• Advanced ability to deal with difficult/problem situations and maintain a professional demeanor, at all times
• Advanced ability to coach employees, helping them improve their skills and grow
• Advanced understanding of technical problems and communicating technical solutions.
• Expert in stakeholder management
• Expert in technical documentation
• Expert in product strategy, planning, feature prioritization
• Expert in managing product roadmap
• Expert gaming industry knowledge and understanding of AccelByte’s products or similar services.
• Expert in performing data-driven analysis
• Advanced experience in PC, Console, Mobile and VR development
• Expert in ticketing and bug-tracking solutions (Jira, etc.)
• Advanced experience in the SaaS/managed services industry
• Advanced experience in modern software development and operational tools and process
• Experience at a AAA game studio or a software product company is preferred
• Experience working with cloud platforms or web products is preferred
• Previous professional software experience of any kind is preferred
• Experience working in a multinational technology startup is highly preferred
• Eagerness to learn new technologies.
• Proficiency in written and verbal English language.
• Flexibility to adjust to work routines/schedules.

Compensation and Benefits

• Base Salary: CAD 140,000 - 200,000 / year
• Medical, Dental, and Vision (100% paid for by AccelByte)
• Short and Long-term Disability Insurance
• Life Insurance
• Retirement Plan with match up to 4%
• Flexible PTO