Principal UX Researcher

Microsoft AI Monetization is a customer-first organization dedicated to building the next generation of AI-powered products that serve our customers' business goals. Our Design, Research & Content team is a creative community on a mission to create and deliver holistic experiences for Advertisers, Publishers, Sellers and Consumers. By leveraging our deep understanding of the user and our business acumen, we drive the future of advertising and monetization in the AI era. Our diverse team works collaboratively to develop products and ideas that empower us to move swiftly, creating seamless and delightful experiences that impact billions of customers worldwide.  

We’re a small, friendly, diverse and a fast-moving team, supporting one another to do the best work of our lives, always looking to break new ground with an unshakeable dedication to the user. We are proud of what we build, how we build it, and that our products define the AI era while earning the trust of our users. We run lean, prioritize quality, meaningful innovation and polish, and always root our decisions in research and evidence. We ship regularly, so your work will have real and immediate impact.   

We are seeking a Principal UX Researcher to help us set the path for our next generation of AI-powered experiences focused on monetization. For this role we’re looking for someone who can move between exploratory, generative research to rapid evaluations of prototyped ideas. Someone who works across organizational roles to uncover the unspoken questions and beliefs and answers them with precision, detail, and durability. Someone who always puts people first and centers their needs, problems, goals, and aspirations for the team. Someone who is energized by direct, tangible product impact. A strong mixed methods researcher comfortable in interviews and with deep data analysis. If this sounds like you, please apply!   

• Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for people across the world    

• Drive product strategy through rigorous programs of multi-stage research executed to the highest standards   

• Balance rigor with scrappiness and the ability to push with a fast-moving team   

• Drive cross-team collaborations among all disciplines from early product stages to final implementations   

• Guide teams in creative new directions and help set ambitious goals that stand out from the crowd   

• Identify new opportunities and generate innovative ideas to improve our processes, culture, and influence our approach to research (e.g. mindsets, methodologies)   

• Lead research on highly visible products or set of business initiatives with notable risk and complexity    

• Regularly influence at the highest levels of organizations    

• Elevate the research craft of the team   

• Embody our and     

By applying to this role, you acknowledge this is a hybrid position located in the Bay Area.