Product Designer, Puzzleplay

Role Overview

This role offers a unique opportunity to build a loyalty program from the ground up, influencing how millions of users interact with and discover Tripledot’s portfolio of games.

You will have the creative freedom and responsibility to establish design standards, including visual elements like icons and mascots.

The ideal candidate is a confident, user-focused designer with strong experience in mobile application design. You are comfortable pushing back when necessary to protect the user’s interests, and are eager to take ownership of a product’s design direction in a rapidly evolving space.

Key Responsibilities

• Collaborate closely with product managers and engineers to define and refine functional features and user experience flows for the Puzzleplay platform.
• Conduct competitive analysis to inform design decisions and ensure Puzzleplay remains innovative and user-friendly within the rewards app market.
• Develop and maintain a comprehensive design framework, including typography, color schemes, icons, and reusable UI components to streamline engineering implementation.
• Advocate for the user by providing constructive feedback and pushing back on product features that may negatively impact user experience.
• Create high-quality design assets such as icons, mascots, and interface elements using tools like Figma and Photoshop.
• Support the delivery of the product roadmap, contributing to feature prioritization and iterative design improvements during soft launch and scaling phases.
• Work asynchronously with a distributed team across multiple locations, ensuring clear communication and alignment on design goals.
• Assist in user research efforts alongside the product manager to gather feedback and validate design choices as the user base grows.
• Mentor and potentially lead future design hires as the Puzzleplay platform expands and design needs increase.

Required Skills, Knowledge and Expertise

• Minimum of 2-3 years of experience designing Android mobile applications; iOS experience is a plus but not required
• Strong expertise in user experience (UX) design, including creating intuitive user flows and conducting competitive research
• Proficient in design tools such as Figma; experience with Photoshop or similar tools for creating icons and visual assets is desirable
• Demonstrated ability to develop and maintain design systems, including typography, color schemes, and reusable UI components
• Experience collaborating closely with product managers and engineering teams to translate product requirements into functional, user-friendly designs
• Ability to advocate effectively for the user, providing constructive feedback and pushing back on product decisions when necessary
• Familiarity with first-time user experience (FTUE) design and flow optimization
• Strong communication skills to clearly present design concepts and rationale to cross-functional teams
• Portfolio showcasing relevant mobile app design work, preferably including examples of flow design and visual assets
• Comfortable working asynchronously across different time zones and locations
• Experience or interest in loyalty or rewarded applications is a plus but not mandatory

Working at Tripledot

• 25 days paid holiday in addition to bank holidays to relax and refresh throughout the year.
• Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice.
• 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
• Daily Free Lunch: In the office you get £12 every day to order from JustEat
• Regular company events and rewards: quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
• Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
• Life Assurance & Group Income Cover: Financial protection for you and your loved ones.
• Continuous Professional Development
• Private Medical Cover & Health Cash Plan
• Dental Cover
• Cycle to Work Scheme
• Pension Plan