Product Development (Intern)

1 Month ago • All levels • Product

Job Summary

Job Description

This is an internship opportunity within the Product Management and Technical Writing field. The intern will gain experience in creating documentation for software products and services within the Fintech payment industry. Responsibilities include developing user manuals, API documentation, release notes, and translating complex technical concepts into user-friendly materials. The intern will also need to establish documentation standards, collaborate with various teams, and ensure compliance with industry standards. The role emphasizes acquiring practical skills in a fast-paced environment. The intern will develop, write, and maintain detailed technical documentation, including user manuals, installation guides, product specifications, troubleshooting guides, API documentation, online help, release notes, and knowledge base articles, in line with organizational standards for the following: User Manuals: Guides that help users understand how to operate a product or system. Instructional Guides: Step-by-step instructions for completing specific tasks. Technical Reports: Detailed documents that present research findings or technical data. Software Documentation: Manuals and guides that explain how to use software applications. Product Specifications: Detailed descriptions of a product’s features and functionalities. The candidate should have excellent communication skills, familiarity with documentation tools, attention to detail, and the ability to collaborate effectively with cross-functional teams.
Must have:
  • Familiarity with payments-related products and services.
  • Excellent written and verbal communication skills.
  • Ability to convey complex technical information clearly.
  • Experience with documentation tools.
  • Familiarity with version control systems (e.g., Git) and content management systems (CMS).
  • Strong attention to detail and ability to manage multiple projects.
  • Ability to collaborate effectively with cross-functional teams.
  • Experience working in Agile or Scrum development methodologies.
Perks:
  • The opportunity to make an impact globally
  • Accelerated growth, both personally and professionally

Job Details

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Learning Objective for an intern involved in Product Management and Technical Writing.

As a Product Management and Technical Writer (Intern) you will embark on a product development internship that offers a valuable chance to acquire and apply practical skills in a dynamic, fast-paced in the Fintech payment industry. You will acquirer expertise in creating clear, concise, and comprehensive documentation for software products and services.

In this role, you will collaborate closely with product managers, engineers, and subject matter experts to develop user manuals, API documentation, release notes, and other technical content. You will be responsible for translating complex technical concepts into user-friendly materials, ensuring accuracy and consistency across all documentation. The ideal candidate will have a strong understanding of technical writing tools, attention to detail, and the ability to manage multiple projects in a fast-paced, collaborative environment.

Learning Responsibilities:

  • Develop, write, and maintain detailed technical documentation, including user manuals, installation guides, product specifications, troubleshooting guides, API documentation, online help, release notes, and knowledge base articles, in line with organizational standards for the following:

User Manuals: Guides that help users understand how to operate a product or system.

Instructional Guides: Step-by-step instructions for completing specific tasks.

Technical Reports: Detailed documents that present research findings or technical data.

Software Documentation: Manuals and guides that explain how to use software applications.

Product Specifications: Detailed descriptions of a product’s features and functionalities.

  • Translate complex technical concepts into clear, concise, and user-friendly language for various audiences, including developers, end-users, and business stakeholders.
  • Create training materials and conduct training sessions for internal teams and customers as needed.
  • Establish and maintain documentation standards, style guides, and templates to ensure consistency across all technical documents.
  • Develop and manage a detailed database of reference materials, including research, usability tests, and design specifications.
  • Edit, proofread, and revise content created by other team members to ensure accuracy, grammar, and clarity.
  • Update documentation with each product release or feature update to reflect the latest changes.
  • Collaborate closely with product managers, engineers, and subject matter experts to gather technical information and ensure accuracy in documentation.
  • Participate in product development meetings to stay informed of new features and enhancements requiring documentation.
  • Work with cross-functional teams to ensure alignment between product features and user documentation.
  • Organize and manage documentation repositories, ensuring that all documents are up-to-date and easily accessible.
  • Ensure all documentation complies with industry standards and regulatory requirements.
  • Stay current with industry trends and best practices in technical writing and documentation tools.

Pre-Requisites :

Skills Requirements

  • Familiarity with payments-related products and services.
  • Excellent written and verbal communication skills, with a strong command of grammar, syntax, and technical terminology.
  • Ability to convey complex technical information in a clear and concise manner.
  • Experience with documentation tools such as MadCap Flare, Adobe FrameMaker, Microsoft Word, or similar.
  • Familiarity with version control systems (e.g., Git) and content management systems (CMS).
  • Strong attention to detail, with the ability to manage multiple projects and meet deadlines.
  • Ability to collaborate effectively with cross-functional teams, including engineers, product managers, and developers.
  • Experience working in Agile or Scrum development methodologies.

Are you game?

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About The Company

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

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