Product Excellence Manager
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- 4+ years product/program management
- 3+ years data analysis (SQL, MySQL, Tableau)
- 3+ years systems & product design experience
- Technical leadership & problem-solving skills
- Project management and stakeholder management
- Master's degree in related field
- Experience with internet products & technologies
- Google Analytics (GA4) expertise
- Ability to work with minimal guidance
8 skills required
Job Details
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 4 years of experience in product or program management.
- 3 years of experience with data analysis and data tools (e.g., SQL, MySQL, Tableau, etc.).
- 3 years of experience working with systems design and product design.
Preferred qualifications:
- Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
- Experience working with internet products and technologies.
- Expertise in Measurement or Google Analytics (GA4).
- Ability to work with minimal guidance in an unstructured environment with multiple teams and stakeholders.
- Ability to think strategically and influence stakeholders.
- Excellent technical leadership, project management, analytical problem-solving, and troubleshooting skills.
About the job
gTech’s Product and Tools Operations team (gPTO) leverages deep user, operational, and technical insights to innovate Google's Ads products into customer experiences that are so intuitive (or automated) that they require no support at all. gPTO partners closely with gTech’s Support, Professional Services, Product Management, and Engineering teams to innovate and simplify our Ads products and build the productivity tools ecosystem for gTech users.
As a Product Excellence Manager, you will be the interface between the services, support and consulting teams across gTech, and other stakeholders, such as Product Management, Engineering, and Global Sales.
From design and conceptualization through to early piloting and wide-scale deployment, you will oversee the technical execution and business operations of Google online advertising, analytics and platform products. You will work on developing product and technical strategy as well as prioritize projects and resources that assist our account management teams and partners. You're able to balance business and customer needs with technical constraints. Entrepreneurial and detail-oriented, you are motivated by bringing the right Google products and technologies to market and to our customers.
The gTech Ads Enablement Measurement Platforms and Effectiveness team collaborates closely with Product Management, Engineering and Global Sales, to proactively improve the serviceability of products by evaluating product readiness, identifying product gaps, and consolidating product feedback. We are the single point of accountability within gTech to our product and sales counterparts for the success of the product life cycle end to end. We want to grow our team with people who will share our dedication to providing an optimal experience for our advertisers and publishers.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our .
The US base salary range for this full-time position is $118,000-$170,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .
Responsibilities
- Design effective launch programs with partners to ensure new products and feature releases are tested before wide-scale deployment. Orchestrate launch strategy and readiness to ensure gTech teams are ready to support launches and migrations.
- Bring product insights to gTech product forums and provide responsive support to gTech questions and escalations. Project manage and coordinate the delivery of identified solutions that span across different products.
- Understand customer and gTech pain points, needs, and priorities and leverage deep product expertise to advocate for product improvements with internal cross-functional teams, including Product, Engineering and Sales.
- Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges.
- Manage stakeholder expectations and communicate with internal teams and external consumers, advertisers, and publishers to provide technical and business feedback as well as deliver technical solutions.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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