Product Excellence Manager, Measurement Foundations and Audience

1 Month ago • 3-9 Years • Product Management • $118,000 PA - $170,000 PA

Job Summary

Job Description

The Product Excellence Manager will be the liaison between gTech services and other stakeholders (Product Management, Engineering, Global Sales). Responsibilities include designing effective launch programs, orchestrating launch strategies, bringing product insights to gTech forums, understanding customer pain points, advocating for product improvements, performing implementation reviews, and managing stakeholder expectations. The role requires strong technical leadership, project management, and communication skills to deliver technical solutions and business feedback to internal teams and external clients. This position focuses on Google's online advertising, analytics, and platform products within the Measurement Foundations and Audience team.
Must have:
  • Bachelor's degree or equivalent experience
  • 3+ years data analysis (SQL, MySQL, Tableau)
  • 3+ years systems/product design experience
  • 3+ years product/program management
  • Strong technical leadership and problem-solving skills
Good to have:
  • Master's degree in related field
  • Experience with internet products and 1PD
  • Project management expertise
  • Strategic thinking and stakeholder influence
  • Experience working with minimal guidance
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 3 years of experience with data analysis and data tools (e.g., SQL, MySQL, Tableau, etc.).
  • 3 years of experience working with systems design and product design.
  • 3 years of experience in product or program management.

Preferred qualifications:

  • Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
  • Experience working with internet products and technologies and Measurement or First Party data ingestion (1PD).
  • Strong technical leadership, project management, analytical problem solving, and troubleshooting skills.
  • Ability to work with minimal guidance in an unstructured environment with multiple teams and stakeholders.
  • Ability to think strategically and influence stakeholders.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

The Measurement Foundations and Audience team will work across product and practitioners to enable key product priorities for foundational measurement ingestion and activation product areas.

From design and conceptualization through to early piloting and wide-scale deployment, you will oversee the technical execution and business operations of Google online advertising, analytics and platform products.

As a Product Excellence Manager, you will be the interface between the services, support and consulting teams across gTech, and other stakeholders, such as Product Management, Engineering, and Global Sales.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our .

The US base salary range for this full-time position is $118,000-$170,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Design effective launch programs with partners to ensure that new products and feature releases are tested before wide-scale deployment. Orchestrate launch strategy and readiness to ensure gTech teams are ready to support launches and migrations.
  • Bring product insights to gTech product forums and provide responsive support to gTech questions and escalations.
  • Understand customer and gTech pain points, needs, and priorities and leverage product expertise to advocate for product improvements with internal cross-functional teams, including Product, Engineering and Sales.
  • Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges. Project manage and coordinate the delivery of identified solutions that span across different products.
  • Manage stakeholder expectations and communicate with internal teams and external consumers, advertisers, and publishers to provide technical and business feedback as well as deliver technical solutions.

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