Product Manager

Loyalty Juggernaut Inc. (LJI) is a Silicon Valley-based product company, founded by industry veterans with decades of expertise in CRM, Loyalty, and Mobile AdTech. With a global footprint spanning the USA, Europe, UAE, India, and Latin America, we are trusted partners for customer centric enterprises across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

As pioneers in next-generation loyalty and customer engagement solutions, we are not just transforming loyalty—we are redefining it. With a passion for innovation and a commitment to excellence, LJI is reshaping the loyalty landscape, enabling enterprises to create meaningful, long-lasting relationships with their customers. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem.

At the core of our innovation is GRAVTY®, a revolutionary Digital Transformation SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse markets.

Our Impact:

• 400+ million members connected through our platform.
• Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Explore more about us at www.lji.io.

The Opportunity:

As a Product Manager at LJI, you will Develop, Own, and Execute the product roadmap. By leveraging the understanding of customer experience and competitive market, you will lead and make strategic product decisions to achieve vision and defined goals for our SaaS product.

Your responsibilities include:

1. Building a deep understanding of customer needs and pain points, and ensure these insights are prioritized and incorporated in the product
2. Engaging with internal and external stakeholders to gather input and garner support for the product vision, strategy, and roadmap.
3. Executing all product lifecycle processes, viz.., product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
4. Creating product roadmaps from conception to launch, driving the product goals, defining the go-to-market strategy, and leading design discussions
5. Managing release timelines across multiple product modules by developing, implementing, and maintaining them.
6. Preparing product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and return on investment.
7. Collaborating with UX designers, Engineers, Production, Sales and Marketing teams on the development, QA, and release of products.

We are looking for :

This position requires a self driven strategic thinker with exceptional communication, problem solving and leadership skills.

Additionally, you must have

• A strong customer focus with a passion for creating exceptional user experiences.
• Data-driven approach to decision-making, with strong analytical skills to support product strategy.
• An MBA with majors in Marketing(preferred) from a Premium B-School(a MUST) with a degree in Engineering (Computer Science stream preferred)
• Upto 2 years of relevant work experience in product development lifecycle, and agile methodologies especially within Technology or SaaS companies.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
  
  

Why should you consider us?

At LJI, you'll experience:

• A collaborative and empowering work culture that fosters continuous learning and growth.
• Opportunities to make a tangible impact on our clients' businesses.
• A chance to collaborate with a talented team of passionate individuals.
• The satisfaction of contributing to a rapidly growing company with a global presence and industry recognition.
  
  

Unleash your passion for Product Management and help businesses thrive!