Product Manager, Insurance - Global Payment

7 Months ago • 3 Years + • Product Management • $165,120 PA - $414,000 PA

Job Summary

Job Description

The Global Payments team at ByteDance seeks a Product Manager for Insurance to design and manage innovative insurance product solutions. Responsibilities include developing product strategies and roadmaps, conducting market research, defining features (like promotions and flexible pricing), using data analytics to optimize performance, collaborating with UX/UI designers, and working cross-functionally. The role requires experience in product management within e-commerce or insurance, strong analytical skills, a customer-centric mindset, and proficiency in data analytics tools. The successful candidate will enable Insurance Sales & Claim in TikTok shop e-commerce platform, focusing on enhancing user/sellers experience, conversion rates, and revenue growth.
Must have:
  • 3+ years product management experience (e-commerce/insurance)
  • Strong analytical & problem-solving skills
  • Data-driven decision making
  • E-commerce & insurance industry knowledge
  • Experience with end-to-end product management
  • Cross-functional collaboration
Good to have:
  • Bachelor's degree in quantitative discipline
  • Advanced degrees or insurance certifications
Perks:
  • 100% employee medical insurance coverage
  • 75% dependent medical insurance coverage
  • HSA with company match
  • Dental, Vision, Disability, Life insurance
  • FSA options
  • 17 days PTO + 10 paid holidays + 10 sick days
  • 12 weeks paid parental leave
  • 8 weeks paid supplemental disability
  • Mental health benefits
  • 401k company match
  • Gym & cellphone reimbursements

Job Details

Responsibilities
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. The Global Payments team provides professional payment solutions with the smooth functioning of payment channels to all global businesses of ByteDance to support the expansion and growth of ByteDance’s global businesses. About Us At ByteDance, we are dedicated to transforming the way people experience insurance. We are looking for an experienced Insurance Product Manager to join our dynamic team and help design and manage innovative insurance product solutions that meet customer needs and align with our strategic goals. Responsibilities: - Product Strategy & Roadmap: Design and develop insurance products from concept to launch, enable Insurance Sales & Claim in TikTok shop e-commerce platform, focusing on enhancing user/sellers experience, conversion rates, and revenue growth. - Market Research & Competitive Analysis: Conduct in-depth market research to understand consumer behavior, industry trends, and competitor strategies, using insights to inform product development. - Feature Development: Define, prioritize, and manage the development of platform features, such as promotion capability, product recommendations, flexible pricing and checkout processes. - Data-Driven Insights: Use data analytics to monitor product performance, identify opportunities for optimization, and drive decision-making. Define and track key performance indicators (KPIs) to measure success. - User Experience Optimization: Collaborate with UX/UI designers to create seamless, engaging, and intuitive shopping experiences that address user pain points and drive customer retention. - Cross-functional Collaboration: Work closely with teams across the organization, including technology, operations, and customer service, to ensure seamless product delivery and customer experience.
Qualifications
Minimum Qualifications: - Experience: Minimum of 3 years of experience in product management, specifically within an e-commerce industry, or insurance product management or a related role. Experience with large-scale e-commerce platforms or marketplaces is preferred. - Analytical Skills: Strong analytical and problem-solving skills, with experience in using data to drive decisions. Proficiency in using tools like Google Analytics, Mixpanel, or similar. - Customer-Centric Mindset: A deep understanding of e-commerce user behavior and a passion for creating solutions that delight customers. - Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch. - Good understanding of Ecommerce and insurance industries. - Strong research, critical thinking, problem-solving skills, analytical skills, communication skills, self-driven, and quick-learner - Comfortable working in a fast-paced, dynamic environment with competing priorities and tight deadlines. Preferred Qualifications: - Bachelor's Degree or higher in a quantitative discipline such as Business, Insurance, Finance, or a related field. Advanced degrees or insurance certifications are a plus. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
Job Information
【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $165120 - $414000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

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About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

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