Product Manager VAT Compliance

Job Description:

This position is responsible for developing and executing global product and market strategy initiatives by capturing market insight and translating it into actionable, differentiated products and programs which benefit customers and drive revenue. This includes working in a cross-functional capacity to develop and successfully execute strategic and tactical product plans in coordination with product and sales groups, as well as leading the definition of features and functionalities to be implemented by development teams. The product manager works with development teams, product content and UX designers to ideate and build the right solutions for the customers. They are the ones on the ground floor, talking to users, synthesizing the data, making the decisions from a feature perspective. Product managers are responsible for a feature or a set of features that are part of a larger packaged product. The product manager needs to support the Suite Leaders craft the vision of the features and how they fit into the overall product but and take the tactical ownership of a smooth execution of the solution. The role requires operational and strategic responsibilities around the shorter-term impact and delivery of features on the roadmap

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Establish and enhance product offering within the Tax Insight product suite through identifying and assessing product and market opportunities and outlining road maps to align with company objectives.

• Identifying new opportunities within the Tax Insight Product Suite

• Translate market research data, customer feedback, and technology trends into product and feature requirements.

• Provide leadership and strategic direction for the marketing processes and key marketing deliverables by establishing strategies and plans for Vertex Products that support corporate and business objectives.

• Support rollout plan for new features/functionality, release updates and track cross-functional implementation of plan collaborating with product, marketing, sales, and support teams.

• Engage with the Development team and UX to define features, and shape the creation of detailed requirements that drive development activities

• Collaborate with other Product Managers on prioritization of features

• Develop and implement business plans that highlight competitive landscape and customer needs.

• Manage and communicate product promotional activities, product training/educational tools and marketing direction to sales teams and other strategic channels (e.g. distribution channels).

• Communicate with both internal and/or external customers to hear their pain points and deliver back proposed solutions that allow customers to see vision and provide approval prior to any significant development efforts.

• Articulate Features with comprehensive and detailed acceptance criteria. Focus on the abilities the user needs to ensure actual value delivery without losing site of real pain point resolution.

• Work directly with development teams to provide the necessary details to support the development work for the Features to ensure all comes together to deliver on the acceptance criteria for the Epic.

• Validate that software delivers the intended value with Quality, by supporting business scenarios the feature shall support.

• Serve as the SME of their product area with full understanding of current capabilities and ability to drive the application and demonstrate current functionality as well and work with UX on future features and how these will align with current capabilities and contribute to a user workflow that makes sense for their business and is efficient.

• Work with Marketing and Sales Enablement to track, maintain and manage sales enablement content and tools such as sales presentations, data sheets, solution briefs to keep content relevant and manage overall asset repository; disseminate the latest information to sales on regular basis.

• Lead efforts to understand segment influencers including customer demographics, competitive assessments, and market needs.

• Research customer and market requirements, competition and market trends and share insights with internal stakeholders for decision-making.

• Work directly with sales team to help reach business objectives and goals.

• Act as a SME to clients and/or partners as required.

• Support development of website content and sales collateral including datasheets, case studies, and demo videos; help create contextual product and market content for demand gen programs.

• Ensure appropriate levels of coordination and calibration across a cross functional team and other stakeholders with regards to product strategy and general tactics.

• Responsible for measuring, reporting, and analyzing campaign/project results and making recommendations to enhance future programs and projects.

• Lead or participate in other projects or duties as assigned.

SUPERVISORY RESPONSIBILITIES: N/A

KNOWLEDGE, SKILLS AND ABILITIES:

• Comprehensive understanding of the marketing and product planning process.

• Strong strategic planning and tactical implementation experience in Product Management

• Familiarity with cloud/SaaS offerings with strong technical acumen.

• Strong analytical skills and passion for analyzing products, competitors, and market dynamics.

• Ability to manage projects and make decisions across multiple opportunities and/or priorities.

• Strong presentation skills for external presentations to various sized audiences.

• Metrics-oriented and customer focused, with a strong interest in speaking with customers regularly.

• Exceptional written and verbal communication skills.

• Highly motivated, self-starter with exceptional organizational skills.

• Quick learner with a "roll up the sleeves" approach and strong attention to detail.

• Knowledge of full project life cycle execution for Agile development,

• Must have strong working knowledge of whole product management strategies

• Must be detail-oriented and able to manage multiple projects and be customer-focused.

• Excellent interpersonal skills to work with internal and external stakeholders in a collaborative and positive manner

• Proven ability to meet tight deadlines and handle complex problems with minimal supervision.

• Ability to manage job-related and personal stress effectively.

• Experience with SAFE (Scaled Agile Framework) would be ideal

EDUCATION AND TRAINING:

• Bachelor’s degree preferred
• Six (6) years plus of experience in product management in the enterprise IT software space.
• Demonstrated VAT knowledge
• Demonstrated experience collaborating with engineering and development teams (e.g., defining features )
• Previous experience with SaaS, Cloud solutions.
• Successful track record of developing go-to marketing programs with measurable results.
• Or equivalent combination of education and/or experience

Other Qualifications
The Winning Way behaviors that all Vertex employees need in order to meet the expectations of each other, our customers, and our partners.

• Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.

• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.

• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.

• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.

• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

COMMENTS:

The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time.