Product Operations Manager

1 Week ago • 5 Years + • Product Management • $110,000 PA - $140,000 PA

Job Summary

Job Description

As a Product Operations Manager at Instawork, you will be working closely with product, design, operations, and engineering to create outreach and rollout plans. You will be testing new capabilities, updating roadmaps, and scaling them through software. You will contribute to company OKRs, manage key operational metrics, and lead special projects with cross-functional teams. Analyzing launched features, providing feedback on the user experience, and managing the community of professionals are also key responsibilities.
Must have:
  • 5+ years of Product Operations experience
  • Intellectually curious to tackle critical challenges
  • An AI enthusiast, up-to-date on the latest technology
  • Experience with automation tools like Zapier
  • Strong analytical and statistical skills
  • Comfortable with SQL and/or data analysis tools
  • Willingness to accomplish tasks and strategic thinking
Good to have:
  • Experience as a Team Lead
  • Experience working on growth teams
  • Experience with marketplace businesses
Perks:
  • Medical, dental, and vision plans
  • Flexible paid time off
  • Paid company holidays
  • Home office stipend
  • Phone stipend
  • Commuter stipend
  • Supplemental pay on qualified leaves
  • Employee health savings accounts (HSA) contribution
  • Flexible spending plans
  • 401K plan
  • Perkspot - discount program

Job Details

At Instawork, our mission is to create meaningful economic opportunities for local businesses and skilled hourly professionals in communities around the world. We're building the leading AI-powered labor marketplace—and we're looking for exceptional talent to help us scale quickly and make an even greater impact. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re transforming the way the world works.

With our mission comes great responsibility - many of our Pros depend on Instawork to make rent, to buy their kid that special birthday present, to get out of debt, to learn new skills on the job, and ultimately to forge a better life. As do our business Partners - from national scale hotel brands and major league baseball to the family-run coffee shop around the corner that needs an extra barista.

As a Product Operations Manager, you are empowered to influence outcomes in the backbone of the American economy that ultimately, even in the age of AI, still comes down to good people doing honest work.

What You’ll Do:

  • Work closely with product, design, operations, and engineering to create our outreach and rollout plans for some of our most important features with our users.
  • As part of the product development lifecycle, you will test new capabilities, learn, and influence the product/engineering team to update the roadmap, and scale it through software.
  • Contribute to company OKRs, having a firm grasp on key operational metrics to maintain & grow the health of our customer base.
  • Lead ad-hoc special projects, working alongside stakeholders in cross-functional teams (ie. finance, marketing, sales, product, and customer support).
  • Run analyses on launched features to determine next steps.
  • Provide feedback on the user experience to our product and engineering teams.
  • Manage our community of the best professionals on our platform to drive meaningful engagement.
  • Stay up to speed on the priorities and coming product launches of your assigned product development teams.

Who You Are:

  • Product Experience: 5+ years of Product Operations experience delivering highly successful and innovative products that you're deeply proud of but still wish were a little bit better.
  • Intellectually curious: Excited at the opportunity to drive the company forward by tackling the most critical challenge.
  • An AI enthusiast: You’re up to date on the latest AI technology and have been trying out different tools that help give builders superpowers.
  • Experience with automation tools such as Zapier, UiPath or Power Automate.
  • Strong analytical and statistical skills and experience defining and understanding A/B testing, funnel analysis, and go-to-market playbooks.
  • Able to understand when to use your strong analytical skills and when to use your qualitative user empathy skills to solve problems.
  • Technically proficient: You have written at least one line of code that worked, and are very comfortable with SQL and/or other data analysis tools.
  • Willingness to roll your sleeves up to accomplish tasks, as well as strategic thinking at a high level.

Nice To Have:

  • Experience as a Team Lead. Driving team performance, streamlining Product Ops working processes in order to maximize the team’s impact.
  • Experience working on growth teams and / or marketplace businesses.

For IL based applicants:

  • The base salary for this position is $110,000 - $140,000
  • This position is eligible for equity in the form of stock options
  • This position is eligible for Instawork benefits, including:
    • A variety of medical, dental, and vision plans with coverage beginning on the date of hire
    • Flexible paid time off
    • At least 8 paid company holidays annually
    • Home office stipend
    • Phone stipend
    • Commuter stipend
    • Supplemental pay on qualified leaves
    • Employee health savings accounts (HSA) contribution
    • Flexible spending plans
    • 401K plan
    • Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

About Instawork

Founded in 2016, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than seven million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2025, Instawork was named the Workforce Hiring Solution of the Year by RetailTech Breakthrough. Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 in 2022 and 2023, and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 50 markets across the U.S. and Canada. 

At Instawork, we constantly evaluate how to build an optimal work environment for success. We’re transitioning back to fully in the office five days a week, and as we continue to grow, we're seeking candidates who are excited about contributing to our in-person culture.

For more information visit www.instawork.com

We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply. 

To learn more about our company values, please visit: https://info.instawork.com/about

Personnel Privacy Policy

Similar Jobs

Dentsu - Data Scientist

Dentsu

Pune, Maharashtra, India (On-Site)
3 Weeks ago
Tesla - Sales Advisor

Tesla

Baden-Württemberg, Germany (On-Site)
4 Months ago
Zones - Transportation Support Specialist

Zones

Islamabad, Islamabad Capital Territory, Pakistan (On-Site)
2 Months ago
Nordson Corporation - Manager, Technical Customer Support

Nordson Corporation

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Cubic corporation - Innovation Intern

Cubic corporation

London, England, United Kingdom (On-Site)
1 Month ago
sony global (Games) - Product & Service Management PIC

sony global (Games)

Shanghai, China (On-Site)
1 Month ago
Alpha Sense - Associate Product Manager, Web Curation

Alpha Sense

New York, United States (On-Site)
4 Weeks ago
MiQ - Senior Product Manager, Optimization Team

MiQ

London, England, United Kingdom (Hybrid)
2 Weeks ago
East side games  - Senior Producer - Match

East side games

Canada (Hybrid)
1 Year ago
Tap nation  - Product Manager Data Platform

Tap nation

(Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

LeoVegas - Internal Auditor

LeoVegas

Sliema, Malta (On-Site)
2 Weeks ago
SimpliSafe - Senior Electrical Engineer

SimpliSafe

Boston, Massachusetts, United States (Hybrid)
1 Week ago
Star schema - Customer Service Rep

Star schema

Comstock Park, Michigan, United States (On-Site)
1 Week ago
Nexters - Technical Lead

Nexters

Almaty, Almaty Region, Kazakhstan (Remote)
4 Months ago
Moloco - Senior Staff Software Engineer (TLM)

Moloco

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Ion - Project Manager - PS

Ion

London, England, United Kingdom (On-Site)
8 Months ago
Blue wire software - Vegetation Field Supervisor

Blue wire software

Augusta, Georgia, United States (On-Site)
3 Days ago
Tap nation  - Product Manager Data Platform

Tap nation

United States (Hybrid)
3 Months ago
Collective Ace - Investment Analyst

Collective Ace

Berlin, Berlin, Germany (Remote)
3 Months ago
PwC - Tax Associate

PwC

Colombo, Western Province, Sri Lanka (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Chicago, Illinois, United States

Google - Software Engineer III, Google Cloud Security and Privacy

Google

Sunnyvale, California, United States (On-Site)
7 Months ago
Workato - AI Research Scientist

Workato

San Francisco, California, United States (Remote)
2 Weeks ago
Qualcomm - Senior Software Engineer - Hypervisor

Qualcomm

San Diego, California, United States (On-Site)
1 Month ago
Coherent corp. - Engineering Technician - Lasers

Coherent corp.

Wilsonville, Oregon, United States (On-Site)
1 Month ago
sloyed.ai - Digital Content Marketing Intern

sloyed.ai

Austin, Texas, United States (Hybrid)
4 Weeks ago
Coherent corp. - Maintenance Technician

Coherent corp.

Starkville, Mississippi, United States (On-Site)
1 Month ago
Nintendo - Software Engineer (NTD)

Nintendo

Redmond, Washington, United States (On-Site)
1 Year ago
NVIDIA - Senior GPU Architect

NVIDIA

Austin, Texas, United States (On-Site)
3 Months ago
Snorkel AI - Staff Applied AI Engineer

Snorkel AI

Redwood City, California, United States (Hybrid)
1 Week ago
Toast - Retail Account Executive

Toast

Blacksburg, Virginia, United States (Hybrid)
5 Days ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Outplay - Product Marketing Manager

Outplay

Dundee, Scotland, United Kingdom (Hybrid)
4 Months ago
Moon Active - Product Monetization Manager

Moon Active

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Weeks ago
bytro studios - Technical Producer

bytro studios

Hamburg, Hamburg, Germany (Hybrid)
4 Weeks ago
playrix  - UA Marketing Producer

playrix

Georgia (Remote)
8 Months ago
Canva - Staff Backend Engineer - Product Insights Enablement - Java

Canva

Auckland, Auckland, New Zealand (Remote)
3 Months ago
Zuru - Production Manager – Wet pet food

Zuru

Chon Buri, Thailand (On-Site)
1 Month ago
Riot Games - Senior Game Product Manager - League of Legends

Riot Games

Los Angeles, California, United States (On-Site)
2 Months ago
Tekion Corp - Lead Product Manager

Tekion Corp

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago
Krafton India  - Product Manager

Krafton India

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Onehouse - Product Manager

Onehouse

Bengaluru, Karnataka, India (Hybrid)
2 Years ago

Get notifed when new similar jobs are uploaded

About The Company

At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more!

Bengaluru, Karnataka, India (On-Site)

San Francisco, California, United States (On-Site)

Chicago, Illinois, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Chicago, Illinois, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

San Francisco, California, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Instawork

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug