Product Operations Manager

1 Month ago • 2 Years + • Monetization • Logistics • $121,600 PA - $232,645 PA

Job Summary

Job Description

ByteDance is seeking Product Operations Managers to support TikTok's Creator Challenge, focusing on supply-side growth. Responsibilities include defining strategies, developing creator growth systems, improving ad performance through training and methodology sharing, and analyzing business problems to identify opportunities. The role requires close collaboration with cross-functional teams to understand creator and agency needs and influence product development. This involves managing partnerships, streamlining workflows, conducting business development, optimizing operational processes, and utilizing data analysis and SQL for insights.
Must have:
  • Managing internal/external stakeholder partnerships
  • Process and workflow building & streamlining
  • Social media industry business development
  • Operational process design, implementation & optimization
  • Data analysis for product strategy decisions
  • SQL querying on large datasets
  • Data visualization and dashboard creation
Perks:
  • Medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of Paid Personal Time

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Support the product operations for TikTok Creator Challenge with the focus on supply side; define strategy, break down into key metrics and initiatives to support the overall growth of the TikTok advertising creative ecosystem. Develop creator growth and full-lifecycle operations systems with a deep understanding of various types of creative supply; drive rapid and sustainable development on creator scale and quality. Improve creator ad performance via various operation approaches, including creative methodology sharing and routine training workshops. Analyze the status quo, identify key business problems, opportunities for improvement and solutions from a business-wide perspective. Partner closely with cross-functional teams, deeply understand creator and agency pain points, develop business requirements and prioritize solutions to influence product development.
Qualifications
Master’s degree in Computer Science, Engineering (any), Business, Marketing, Digital Social Media, Analytics, Finance, Economics, Mathematics, Statistics or a related field and 2 years of related work experience. Must have 2 years of experience in the following skills: Managing partnerships with internal and external stakeholders, including agencies and talent within the social media industry; Building and streamlining processes and workflows using project management tools, and tracking project status and milestones and coordinating cross-functional alignment to ensure timely execution of deliverables; Business development within the social media industry, including industry research, strategic networking, and pitching for positive return on investment; Designing, implementing, and optimizing operational processes to streamline and maintain high efficiency operations and risk control through system implementation; Using data analysis tools to analyze large quantities of data to investigate product issues in support of product strategy decisions and to extract insights and recommendations; Using SQL to query on large data sets; and Generating data visualization and dashboards for technical and non-technical audiences. Travel Requirement: International travel required up to 10%. Type: Full time, 40 hours/week Location: Culver City, CA Salary Range: $121600 -$232645 per year To Apply, click the apply button below. Contact lpresumes@bytedance.com if you have difficulty submitting resume through the website. ByteDance Inc. is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Bytedance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at lpresumes@bytedance.com. #LI-DNI #IND-DNI
Job Information
【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $121600 - $232645 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

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