Product Operations, Search Ads AI Data Service - Trust & Safety

1 Month ago • 3 Years + • Monetization

Job Summary

Job Description

This Product Operations role within ByteDance's Search Ads AI Data Service, under the Trust & Safety team in the Philippines, focuses on optimizing search algorithms and ensuring data quality. Responsibilities include staying updated on industry trends, collaborating with stakeholders, developing operational plans, establishing guidelines, resolving project issues, cooperating with labeling vendors, and providing data-driven insights for process optimization. Exposure to potentially harmful content is a possibility. The role requires strong communication, analytical, and project management skills, along with fluency in English and Filipino.
Must have:
  • 3+ years experience in Product/Operations/Project Management
  • Project & Quality Management experience
  • Strong communication & presentation skills
  • Data analysis & decision-making skills
  • Fluency in English & Filipino
Good to have:
  • Bachelor's degree or higher
  • Experience with labeling vendors/BPO
  • Excellent problem-solving skills
  • Understanding of search engines & social media
  • Ability to work in a fast-paced environment
  • Resilience and commitment to self-care

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us. ByteDance is a part of a global internet technology group operating a range of content platforms, including TikTok, that inform, educate, entertain and inspire people across languages, cultures, and geographies. About Trust & Safety Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at ByteDance helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. About The Team The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis. Responsibilities 1. Keep up to date with the latest trends and best practices in the search ads business and the search engine industry. 2. Collaborate with stakeholders such as Product Manager and R&D teams to understand requirements and drive improvements and optimization of key product and delivery metrics. 3. Develop and implement proactive operational plans and coordinate internal and external resources to ensure efficient implementation and achievement of business goals. 4. Establish and enforce guidelines or SOPs based on business requirements and manage the execution of search ads projects to ensure quality and effectiveness. 5. Identify and resolve problems that occur during project execution using data-driven insights and creative solutions. 6. Cooperate with labeling vendors to ensure alignment with overall delivery standards. 7. Report, analyze, and provide insights to optimize our operational process.
Qualifications
Minimum Qualifications - 3 years of professional experience in Product, Product Operations, or Project Management within internet-related or IT industries. - Project Management and Quality Management experience, with the ability to understand principles of quality, efficiency, and cost management. - Strong communication and presentation skills, with the ability to work effectively with cross-functional teams and stakeholders. - Good analytical skills, with a proven ability to use data for decision-making and driving improvements. - Fluency in English and Filipino is required. English will be the primary language for work, while Filipino will be used for market-specific communications. Preferred Qualifications - Completion of a Bachelor’s degree or higher. - Experience collaborating with labeling vendors/BPO. - Excellent problem-solving skills and the ability to think critically. - Thorough understanding of search engines and familiarity with social media platforms. - Ability to work in a fast-paced environment, adapting and responding to the day-to-day challenges of the role. - Resilience and commitment to self-care to manage the emotional demands of the role. ByteDance Trust & Safety recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Similar Jobs

Canva - Senior Machine Learning Researcher (GenAI) - Canva Austria (f/m/x)

Canva

Vienna, Vienna, Austria (Remote)
4 Months ago
Mashgin - Senior Software Engineer, Machine Learning and Artificial Intelligence

Mashgin

Palo Alto, California, United States (Hybrid)
5 Months ago
NVIDIA - Senior Production Engineer - Storage

NVIDIA

Canada (On-Site)
1 Week ago
Microsoft - Member of Technical Staff, AI Post-Training

Microsoft

London, England, United Kingdom (On-Site)
1 Week ago
ByteDance - NLP Engineer Intern - 2024 Start

ByteDance

(On-Site)
5 Months ago
ByteDance - Machine Learning Engineer Intern (Product RD and Infrastructure - LLM Unit Tests)

ByteDance

San Jose, California, United States (On-Site)
6 Days ago
Playtika - Technical Operation Specialist - Temporary

Playtika

Israel (On-Site)
5 Months ago
ByteDance - Product Manager, Insurance - Global Payment

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
Amanotes - Ads Monetization Specialist

Amanotes

Ho Chi Minh City, Ho Chi Minh City, Vietnam (On-Site)
5 Days ago
ByteDance - Shipping Insurance Business Solution and Operations - Global Payment

ByteDance

San Jose, California, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Google - Senior Software Engineer, Multiplatform, Core

Google

(On-Site)
4 Months ago
AppLovin - Software Engineer

AppLovin

Toronto, Ontario, Canada (On-Site)
4 Months ago
Logitech - Senior Audio ML engineer

Logitech

Chennai, Tamil Nadu, India (On-Site)
6 Months ago
ByteDance - NPU FW Engineer/Architect- Pico - San Jose

ByteDance

San Jose, California, United States (On-Site)
3 Months ago
THE GAME - Social Creative

THE GAME

London, England, United Kingdom (Hybrid)
2 Months ago
Genies - Backend Engineer Intern (LLM)

Genies

San Mateo, California, United States (Hybrid)
6 Days ago
My Fitness Pal - Staff Machine Learning Engineer

My Fitness Pal

United States (Remote)
2 Months ago
Visual Concepts - Senior Software Engineer (Mobile)

Visual Concepts

Austin, Texas, United States (On-Site)
1 Week ago
Rebellion - AI Gameplay Programmer

Rebellion

Warwick, England, United Kingdom (Hybrid)
6 Days ago
Virtuos - Assistant Technical Director (Gameplay)

Virtuos

China (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Pasig, Metro Manila, Philippines

Nagarro - Game Developer

Nagarro

Cebu City, Central Visayas, Philippines (Remote)
5 Months ago
PwC - Billing and Collections Specialist (Fixed Term)

PwC

Pasig, Metro Manila, Philippines (On-Site)
5 Months ago
PwC - DCA Senior Associate

PwC

Makati, Metro Manila, Philippines (On-Site)
5 Months ago
NinjaVan - B2B Account Manager

NinjaVan

Makati, Metro Manila, Philippines (Hybrid)
5 Months ago
PwC - Financial Crime Unit (FCU) Management Information Associate

PwC

Makati, Metro Manila, Philippines (On-Site)
6 Months ago
Evolution - English Speaking Game Presenter

Evolution

Philippines (On-Site)
3 Months ago
CloudHire - Paid Search Coordinator

CloudHire

Philippines (Remote)
2 Weeks ago
ByteDance - Data Management and Strategy Intern

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
6 Days ago
PwC - SAP FICO Professional Senior Associate

PwC

Makati, Metro Manila, Philippines (On-Site)
6 Months ago
PwC - Salesforce Technical Lead (Manager)

PwC

Makati, Metro Manila, Philippines (Hybrid)
6 Months ago

Get notifed when new similar jobs are uploaded

Monetization Jobs

ByteDance - Research Scientist, Applied GAI-Vision

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
ByteDance - Data center Technical Project Manager, Data Center Development

ByteDance

Singapore (On-Site)
5 Months ago
SuperPlay - Senior Monetization Manager - Disney Solitaire

SuperPlay

Tel Aviv District, Israel (On-Site)
3 Months ago
ByteDance - Senior Backend Software Engineer - Customer Service Platform

ByteDance

Seattle, Washington, United States (On-Site)
6 Days ago
Voodoo - Monetization Manager - Blitz

Voodoo

Paris, Île-de-France, France (On-Site)
6 Days ago
InMobiInMobi - Lead - Growth - 1Weather

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
6 Days ago
ByteDance - Video Coding/Transcoding Algorithm Engineer

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
ByteDance - RD Lead

ByteDance

Singapore (On-Site)
5 Months ago
ByteDance - Product Operations - Search Ads Team

ByteDance

Tokyo, Japan (On-Site)
1 Week ago
ByteDance - Research Scientist Manager, Responsible AI

ByteDance

San Jose, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

About The Company

Where imagination meets innovation, delivering limitless gaming experiences.

New York, New York, United States (On-Site)

Jakarta, Jakarta, Indonesia (On-Site)

San Jose, California, United States (On-Site)

San Jose, California, United States (On-Site)

Singapore (On-Site)

Taguig, Metro Manila, Philippines (On-Site)

View All Jobs

Get notified when new jobs are added by ByteDance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug