Product Operations, Search Ads AI Data Service - Trust & Safety

1 Month ago • 3 Years + • Monetization

Job Summary

Job Description

The Product Operations role for Search Ads AI Data Service within ByteDance's Trust & Safety team in the Philippines focuses on optimizing search algorithms and ensuring data quality. Responsibilities include collaborating with stakeholders, developing operational plans, managing labeling projects with vendors, troubleshooting issues, and reporting data-driven insights. The role requires experience in product operations, project management, and data analysis, along with strong communication skills. Exposure to potentially harmful content is a possibility. The ideal candidate will possess strong analytical skills, problem-solving abilities, and familiarity with search engines and social media platforms.
Must have:
  • 3+ years experience in Product/Project Management
  • Project & Quality Management experience
  • Strong communication and presentation skills
  • Data analysis and decision-making skills
  • Fluency in English and Filipino
Good to have:
  • Bachelor's degree or higher
  • Experience with labeling vendors/BPO
  • Excellent problem-solving skills
  • Understanding of search engines & social media
  • Ability to work in a fast-paced environment
  • Resilience and commitment to self-care

Job Details

Responsibilities
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us. ByteDance is a part of a global internet technology group operating a range of content platforms, including TikTok, that inform, educate, entertain and inspire people across languages, cultures, and geographies. About Trust & Safety Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at ByteDance helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. About The Team The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis. Responsibilities 1. Keep up to date with the latest trends and best practices in the search ads business and the search engine industry. 2. Collaborate with stakeholders such as Product Manager and R&D teams to understand requirements and drive improvements and optimization of key product and delivery metrics. 3. Develop and implement proactive operational plans and coordinate internal and external resources to ensure efficient implementation and achievement of business goals. 4. Establish and enforce guidelines or SOPs based on business requirements and manage the execution of search ads projects to ensure quality and effectiveness. 5. Identify and resolve problems that occur during project execution using data-driven insights and creative solutions. 6. Cooperate with labeling vendors to ensure alignment with overall delivery standards. 7. Report, analyze, and provide insights to optimize our operational process.
Qualifications
Minimum Qualifications - 3 years of professional experience in Product, Product Operations, or Project Management within internet-related or IT industries. - Project Management and Quality Management experience, with the ability to understand principles of quality, efficiency, and cost management. - Strong communication and presentation skills, with the ability to work effectively with cross-functional teams and stakeholders. - Good analytical skills, with a proven ability to use data for decision-making and driving improvements. - Fluency in English and Filipino is required. English will be the primary language for work, while Filipino will be used for market-specific communications. Preferred Qualifications - Completion of a Bachelor’s degree or higher. - Experience collaborating with labeling vendors/BPO. - Excellent problem-solving skills and the ability to think critically. - Thorough understanding of search engines and familiarity with social media platforms. - Ability to work in a fast-paced environment, adapting and responding to the day-to-day challenges of the role. - Resilience and commitment to self-care to manage the emotional demands of the role. ByteDance Trust & Safety recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Similar Jobs

IGG - Unity Programmer Intern

IGG

Singapore (On-Site)
7 Months ago
Absurd Ventures - Principal Rendering Engineer

Absurd Ventures

Santa Monica, California, United States (On-Site)
1 Month ago
Qualcomm - Peripherals Design Verification Sr Engineer

Qualcomm

Bengaluru, Karnataka, India (On-Site)
1 Week ago
Google - Software Engineer III, Infrastructure, Google Cloud Global Networking

Google

Atlanta, Georgia, United States (On-Site)
1 Month ago
Voodoo - Growth Strategy and Operations Manager

Voodoo

Paris, Île-de-France, France (On-Site)
1 Month ago
bytedance - Risk Operation Analyst - Global Payment

bytedance

Singapore (On-Site)
1 Month ago
bytedance - Strategy Product Manager - AI Innovation Products

bytedance

Singapore (On-Site)
7 Months ago
bytedance - Research Scientist in Foundation Models for Science - ByteDance Research

bytedance

San Jose, California, United States (On-Site)
7 Months ago
bytedance - Ad Delivery Algorithm Engineer-Game

bytedance

Singapore (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Maxis Studios - Senior Software Engineer - C#

Maxis Studios

Bogota, Colombia (On-Site)
4 Weeks ago
flying wild hog - Animation Programmer

flying wild hog

(Remote)
1 Month ago
Neolytix - AI/ML Engineer

Neolytix

Gurugram, Haryana, India (On-Site)
4 Weeks ago
Netflix - Software Engineer L4, Machine Learning Platform (Metaflow)

Netflix

Los Gatos, California, United States (On-Site)
3 Months ago
Trendyol - Senior Data Analyst ( Data Science - Site Management)

Trendyol

Istanbul, İstanbul, Türkiye (Hybrid)
7 Months ago
Qualcomm - Biometrics AI Solutions Engineer

Qualcomm

San Diego, California, United States (On-Site)
1 Week ago
Cerence - Senior Software Engineer

Cerence

Ulm, Baden-Württemberg, Germany (On-Site)
1 Month ago
Corsair - Business Intelligence Data Analyst

Corsair

Milpitas, California, United States (On-Site)
1 Month ago
Epic Games - Senior Rust Software Engineer

Epic Games

Cary, North Carolina, United States (On-Site)
1 Month ago
Google - Staff Software Engineer, YouTube

Google

San Bruno, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Pasig, Metro Manila, Philippines

Insight Software - Account Executive

Insight Software

Manila, Metro Manila, Philippines (On-Site)
2 Months ago
Neolytix - Coding Manager

Neolytix

Pasig, Metro Manila, Philippines (Hybrid)
4 Weeks ago
bytedance - Strategic Monetization Lead, Philippines

bytedance

Taguig, Metro Manila, Philippines (On-Site)
2 Months ago
Nagarro - Associate Staff Engineer, Mobile Android

Nagarro

Cebu City, Central Visayas, Philippines (On-Site)
7 Months ago
Oliver Agency - Mid Motion Graphic Designer

Oliver Agency

Manila, Metro Manila, Philippines (On-Site)
2 Weeks ago
bytedance - 2B and 2C Marketing Management (Philippines E-commerce)

bytedance

Taguig, Metro Manila, Philippines (Hybrid)
1 Month ago
Coda - Digital Marketing Specialist

Coda

Manila, Metro Manila, Philippines (Hybrid)
1 Month ago
Neolytix - Medical Coder

Neolytix

Quezon City, Metro Manila, Philippines (Hybrid)
4 Weeks ago
PwC - SAP CPI Professional Associate

PwC

Makati, Metro Manila, Philippines (On-Site)
7 Months ago
PwC - Administrative Assistant - ITSDC (Proby)

PwC

Pasig, Metro Manila, Philippines (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Monetization Jobs

bytedance - Creator Operations Manager (DE)

bytedance

London, England, United Kingdom (On-Site)
1 Month ago
bytedance - Machine Learning Engineer Intern - Global Payment - 2025 Start

bytedance

Singapore (On-Site)
3 Months ago
bytedance - Payment Risk Strategy Expert

bytedance

Singapore (On-Site)
2 Months ago
bytedance - Large Language Model Research Scientist Graduate (Doubao-Seed) - 2024 Start (PhD)

bytedance

San Jose, California, United States (On-Site)
7 Months ago
bytedance - Software Development Engineer in Test Graduate

bytedance

Seattle, Washington, United States (On-Site)
2 Months ago
bytedance - Tech Lead, Large Language Models & Generative AI

bytedance

San Jose, California, United States (On-Site)
7 Months ago
InMobiInMobi - Product Manager

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Sunday - Growth Manager

Sunday

Hamburg, Hamburg, Germany (Hybrid)
1 Month ago
bytedance - Account Management, Fashion (Philippines E-Commerce)

bytedance

Taguig, Metro Manila, Philippines (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

San Jose, California, United States (On-Site)

Tokyo, Japan (On-Site)

Taguig, Metro Manila, Philippines (On-Site)

San Jose, California, United States (On-Site)

Ho Chi Minh City, Vietnam (On-Site)

View All Jobs

Get notified when new jobs are added by bytedance

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug