Product Owner - Platform Common Services

2 Weeks ago • All levels

Job Summary

Job Description

As a Product Owner, you will be responsible for understanding customer needs and translating them into actionable user stories for the development team. You will collaborate closely with product managers, software engineers, and quality engineers within an agile environment. Your key responsibilities include driving successful product delivery, creating and managing the product backlog, prioritizing enhancements, participating in technical design discussions, and conducting sprint reviews. You will also be involved in release planning, risk mitigation, documentation, and product demonstrations to communicate the benefits of the solution. You should possess strong collaborative and leadership skills, the ability to align the team with the product strategy, and a keen understanding of both business and technical aspects. This role requires you to act as the voice of the customer, ensuring that the product meets the needs of the diverse customer base.

Must have:

Understand and analyze customer needs, translate them into user stories.
Collaborate with Product Managers for product vision, strategy, and roadmap.
Create and maintain product backlog aligned with product strategy.

2 skills required

2 skills required for this role

Add these skills to join the top 1% applicants for this job

agile-development

product-vision

Job Details

We are looking for a Product Owner for our Platform Common Services including our API gateway, SMS messaging service, and other common platform services who can fully understand and analyze both internal and external customer needs and then articulate those needs to the development team via user stories. As a member of the Product Management team, you’ll work closely with an agile team of Software and Quality Engineers as well as product managers, serving as the interface to the development team throughout the planning and software development process.

The ideal candidate should be highly collaborative with the ability to lead cross-functionally and inspire
our teams while remaining focused on results and value creation. You must possess a unique blend of
business and technical savvy, a big-picture vision, and the drive to make that vision a reality. This role
provides a great opportunity to partner with our technical teams to define, build, and deliver our
software solutions to a diverse group of customers.

What will you do?

Integrate in the agile development team to drive successful product delivery and serve as the voice of the customer
Collaborate with Product Managers to formulate our product vision, strategy, and roadmap
Work closely with Product Managers creating, reviewing, refining epics, features, stories and acceptance criteria to create and maintain a product backlog of maximum value that is aligned with product strategy
Organize and refine feature requests, prioritize enhancements with Product Managers, and assist in managing the product roadmap.
Engage in technical design discussions with software engineers
Own the product backlog, balancing conflicting priorities to determine prioritization
Own the release planning and sprint planning processes, including setting release and sprint goals, and successfully delivering on those goals
Provide an active role in mitigating risks and issues impacting successful team completion of release and sprint goals
Ensure acceptance criteria are met with current release and conduct sprint reviews from a business/customer perspective.
Produce documentation with Product Managers and Marketing to support development, launch, support, services, and sales and marketing initiatives
Perform detailed product demonstrations for external and internal audiences to communicate the benefits of the solution
Serve as a subject matter expert to assist with sales and support as needed