Product QA

• Collaborate with the VP of LatAm and Director of Operations to define and prioritize product developments.
• Act as a liaison between LatAm markets and the product development team, ensuring local market needs are considered.
• Document and communicate product requirements and updates effectively.

• Continuous Product Testing and Bug Identification

• Develop and maintain a robust testing framework to consistently evaluate existing product features.
• Perform regular audits and tests on current products to identify bugs, usability issues, or performance inconsistencies.
• Work proactively with technical teams to address and resolve any discovered issues promptly.

• Quality Assurance for New Features

• Conduct thorough end-to-end testing of new product features, ensuring they meet functional and user experience standards.
• Develop and execute detailed test plans for new developments.
• Document test results and provide actionable feedback to development teams to improve product quality.

• Feature Implementation Management

• Manage the rollout of new product features across LatAm markets, ensuring a smooth and timely launch.
• Provide comprehensive training and documentation for internal teams to support effective feature adoption.
• Monitor post-launch performance to address any issues swiftly and ensure customer satisfaction.

• Cross-Functional Collaboration

• Align with technical teams, marketing, compliance, and other departments to ensure seamless product integration.

Act as the primary point of contact for product-related issues or escalations from LatAm markets.

Required Skills:

• Strong analytical and problem-solving skills with a focus on identifying and resolving bugs.
• Exceptional attention to detail and a proactive approach to quality assurance.
• Proficiency in QA tools and software for test planning, execution, and reporting.
• Excellent communication and collaboration skills to work across diverse teams.
• Ability to manage multiple projects and prioritize tasks effectively in a dynamic environment.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3+ years of experience in product quality assurance or a related role, preferably in the gaming, technology, or online platform sectors.
• Familiarity with agile methodologies and the product development lifecycle.
• Experience in the LatAm market and knowledge of regulatory environments is highly desirable.