Product Specialist

1 Month ago • 3-4 Years • Product

Job Summary

Job Description

As a Product Specialist at Tamatem, you will collaborate closely with the Product Manager to execute strategy. Your responsibilities include driving day-to-day delivery by aligning teams, organizing plans, and ensuring smooth operations across releases, feature rollouts, and game operations. You will coordinate cross-functional execution with development partners, support live game improvements, manage release processes, and conduct in-depth analysis of features and player behavior. Key tasks involve partnering on OKRs for retention and monetization, coordinating go-to-market activities, managing in-game promotions, leading Voice of Customer efforts to gather and escalate player feedback, improving feedback loops with support and community teams, analyzing game performance, conducting market research, designing internal workflows, and proposing AI-driven solutions for efficiency.
Must have:
  • Coordinate go-to-market tasks
  • Manage in-game promotions and events
  • Lead Voice of Customer efforts
  • Analyze game performance
  • Conduct market research
  • Design release workflows

Job Details

As a Product Specialist at Tamatem, you’ll work closely with the Product Manager to turn strategy into execution. While the Product Manager sets direction and goals, your role is to drive day-to-day delivery by aligning teams, organizing plans, and ensuring everything runs smoothly across releases, feature rollouts, and game operations.

You’ll play a central role in coordinating cross-functional execution with our development partner, while also supporting live game improvements, release processes, and in-depth analysis of features and player behavior.

What You'll Be Doing

  • Partner with the Product Manager to drive quarterly OKRs, especially focused on improving retention and monetization.
  • Coordinate all go-to-market (GTM) tasks for new features and releases — including changelogs, app store updates, release rollout, and internal communication.
  • Support the setup and management of in-game promotions, LiveOps events, and store bundles.
  • Lead Voice of Customer (VOC) efforts by gathering, organizing, and escalating structured player feedback across channels (support, community, chat stickies). Use this feedback to surface recurring pain points, identify opportunities, and help inform product and feature priorities.t
  • Collaborate with support and community teams to improve the feedback loop: track issues via Jira or internal systems, follow up on investigations, and present clear VOC reports to internal and external stakeholders.
  • Liaise with the support and community teams to gather user insights, investigate player pain points, and translate findings into action items for the product team.
  • Analyze game performance, feature impact, and monetization trends; support in preparing reports and presentations for all stakeholders.
  • Conduct regular competitor and market research to benchmark features and pricing strategies.
  • Help design internal workflows for release operations, Jira requests, asset management, and QA processes.
  • Propose AI-driven solutions and automation ideas to improve team efficiency and time-to-launch.
  • Set up and manage tracking sheets for in-game assets, item store pricing, and campaign timelines.

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About The Company

Amman, Amman Governorate, Jordan (On-Site)

Abu Dhabi, Abu Dhabi, United Arab Emirates (Hybrid)

Amman, Amman Governorate, Jordan (On-Site)

Abu Dhabi, Abu Dhabi, United Arab Emirates (Hybrid)

Abu Dhabi, Abu Dhabi, United Arab Emirates (Hybrid)

Abu Dhabi, Abu Dhabi, United Arab Emirates (Hybrid)

Amman, Amman Governorate, Jordan (On-Site)

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