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Production Support Consultant

Production Support Consultant

3 Weeks ago • 1-3 Years • DevOps

About the job

15 skills required for this role

Test your skills to join the top 1% applicants for this job

java

aws

ci-cd

github

unix

sql

git

confluence

shell

jira

jenkins

vmware

bitbucket

mongodb

microservices

Job Description

This Production Support Consultant role involves supporting the bank's in-house Treasury front office applications. Responsibilities include providing continuous improvement initiatives, automating tasks, developing monitoring tools, providing day-to-day production support for in-house applications and Murex, carrying out duty support rotations (including on-call support), handling implementations, owning issues to closure, assisting in application rollouts, and collaborating effectively with various teams. The role requires experience in production support and hands-on development experience. Exposure to various technologies like VMware, OpenShift, AWS, Java, Python, and more is offered.

Must have:

1-3 years Production Support experience
Hands-on development experience
Java/OOP/Microservices/SQL/OpenShift/CI/CD/Shell scripting/AWS knowledge
Provide quality service to business users
Develop monitoring tools/alerts
Take ownership of issues and follow through to closure

Good to have:

JPA, Hibernate
Unix/Linux/Windows Server knowledge
MariaDB or other RDBMS experience
Git, Bitbucket, Jira, Confluence
REST APIs
Agile practices
DevOps CI/CD and Release automation
ELK or other log analytics tools
AWS or other cloud platform experience
NoSQL (MongoDB) knowledge

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Project description

You have the opportunity to experience the niche Bank's inhouse application software that supports the entire Treasury front office applications. you will get exposures on a variety of latest technologies such as VMWare, Open Shift, AWS, Java, Python and so many more!

Responsibilities

Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.

A team player within the Support group and working amicably with other teams.

Able to provide quality service to business users.

To develop monitoring tools/alerts to create proactive actions (e.g. auto

healing/recovery).

To provide day-to-day production support for inhouse applications/Murex.

To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team.

Able to work shift hours during support duty week and to carry out implementations on weekdays/weekends

To develop monitoring tools/alerts to create proactive actions.

Able to take ownership of issues and follow through to closure.

To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.

To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.

Responsible for stability of production environments ensuring application and all interfaces have maximum availability

Skills

Must have

1-3 years of working experience in Production Support with hands-on Prior development experience

Knowledge of basic Java/Object oriented programming/Microservices/SQL/Open Shift/CI/CD tools (Git hub/Jenkins)/Shell scripting/AWS services is desirable.

Good to have an understanding of JPA (Java Persistent API), Hibernate

Unix/Linux-Any Unix flavor and Windows server knowledge.

SQL/Database knowledge/Performance-Tuning

Knowledge in MariaDB, or at least should have knowledge in RDBMS (e.g, MySQL, Oracle)

Experience in Git, Bitbucket, Jira, Confluence

Knowledge of REST APIs

Familiar with Agile practice.

Good knowledge and hands-on DevOps CI/CD and Release automation

Knowing ELK or any other log analytics tool is an added advantage

Knowledge and brief hands-on of AWS or any other cloud platform

Nice to have

Good to have NoSQL Knowledge

MongoDB

Good verbal & written communication skills.

Ability to work independently and under pressure.

Other

Languages

English: C2 Proficient

Seniority

Junior

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About The Company

Luxoft

1214 Active Jobs

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.