Program Manager
Job Summary
Job Description
The Program Manager will manage projects in the India market. They will support the delivery of projects using Agile practices and the Tala Software Development Life Cycle (SDLC). Responsibilities include driving alignment across workstreams, leading program execution, identifying and managing risks, providing updates to stakeholders, and fostering a culture of collaboration. The ideal candidate will have expertise in Technical and Go-to-Market Program Management, Agile Methodologies, and experience in high-growth and remote-first environments. They should excel in decision-making, understanding when to escalate, and possess a high level of emotional intelligence.
Must have:
- 7+ years of Project Management experience with Agile methodologies
- 3+ years of experience with software development and team collaboration tools
- 2+ years of experience using Smartsheets for Project Management
- Experience leading business-critical programs
- Ability to work across non-technical stakeholders
- Experience influencing decision-making with senior stakeholders
- Ability to bring clarity in ambiguity and drive consensus
- Strong communication skills
Good to have:
- Experience managing programs across diverse cultural contexts
9 skills required
Job Details
About Tala
Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a billion dollars raised from equity and debt, we are serving millions of customers across three continents. Tala has been named by the Fortune Impact 20 list, CNBC’s Disruptor 50 five years in a row, CNBC’s World's Top Fintech Company, Forbes’ Fintech 50 list for eight years running, and Chief's The New Era of Leadership Award. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about our mission.
By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, over nine million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!
The Program Manager will manage projects in our India Market. We are a global team with diverse backgrounds, singularly focused on using technology, data, and a customer-centric approach to meet the financial needs of the over 3 billion people in the emerging global middle class.
The Program Manager will be responsible for supporting the delivery of projects utilizing Agile practices and the Tala Software Development Life Cycle (SDLC).
Successful candidates will have deep expertise in Technical and Go to Market Program Management, Agile Methodologies, and have a background managing projects in high-growth and remote-first environments. The ideal candidate for this position will be adept at taking a leadership role in a fast-paced culture, excelling at sound decision-making in sometimes ambiguous environments, understanding when and why escalation is needed, and possessing a high level of emotional intelligence and a bias towards action.
What You'll Do
- Drive alignment across workstreams by partnering with India Operational teams (Legal, Compliance, Business, Finance & CX), Product and Engineering during planning and execution phases.
- Lead program and execution of workstreams across the business to successful outcomes by ensuring clarity of goals, timelines, and ownership across teams.
- Proactively identify, manage, and resolve risks and cross-functional dependencies to maintain delivery momentum.
- Provide timely, consistent, and audience-appropriate updates to stakeholders, ensuring visibility into status, blockers, and resolution paths.
- Drive cross-functional momentum by championing a culture of strategic alignment, structured and organic collaboration, and rapid, constructive problem solving, while ensuring psychological safety and accountability across diverse teams.
What You'll Need
- 7+ years of Project Management experience with proven expertise in Agile methodologies, concepts, practices, and standards
- 3+ years experience leveraging software development and team collaboration tools like JIRA, Confluence, GoogleDrive, etc
- 2+ years experience using Smartsheets for Project Management
- Demonstrated experience leading business-critical programs, such as go-to-market launches, regulatory readiness, or operations optimization initiatives.
- Proven ability to work across non-technical stakeholders, including Commercial, Legal, Compliance, and external partners, to deliver complex cross-functional outcomes.
- Experience influencing decision-making with senior stakeholders through structured reporting, escalation management, and clear, concise program storytelling.
- Ability to bring clarity in ambiguity, proactively anticipate risks and drive consensus across diverse teams.
- Checked ego, humble, empathetic, collaborative, service-oriented attitude of “customer first”.
- Strong communication skills. The role will be responsible for cross functional communication, as well as status reporting and risk event updates, so candidates must have strong written and verbal skills.
- Practical experience working at high-growth companies with heavy virtual communications.
- Flexibility to respond to changing requirements and juggle multiple responsibilities.
- Comfortable working both as part of a team and independently - includes the ability to set priorities that accurately reflect the relative importance of job responsibilities and follow through on assignments with minimal direction. This role requires high EQ, comfort in taking ownership, and the ability to understand when escalation is needed.
- Experience managing programs across diverse cultural and time zone contexts, with a strong appreciation for localization and global stakeholder alignment.
- Ability to coach and mentor others on Agile practices in a replicable, scalable way
- Proven experience managing technical projects and projects for distributed teams across multiple locations.
- Experience in managing mobile app development, full stack software development projects in CICD environment, integration with third party APIs.
- Experience in managing other technical areas, such as BI, Data Engineering, IT are nice to have.
Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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