Program Manager, Contingent Workforce Process, Systems & Tools
Job Summary
Job Description
Zoox is seeking an experienced Program Manager to oversee the operations of its growing contingent workforce. This role involves managing a scaling program, driving process improvements, and collaborating with Recruiting, HR, Procurement, Legal, and Finance teams. The Program Manager will be the primary contact for all contractor-related needs, including resource requests, vendor selection, analytics, onboarding/offboarding, and compliance. Key responsibilities include managing the entire contingent workforce lifecycle, leading a team of specialists, acting as a subject matter expert for non-employee hiring, continuously reviewing program health for efficiency and risk mitigation, driving strategic initiatives, and managing supplier relationships.
Must have:
- Manage contingent workforce lifecycle
- Lead a team of specialists
- Act as SME for non-employee hiring
- Review program health for efficiency
- Drive strategic initiatives
- Manage supplier relationships
- Coordinate with stakeholders
- Liaise with vendors for ER issues
- 7+ years contingent workforce management experience
- In-depth knowledge of best practices
- Extensive VMS experience
- Vendor management skills
- Project management skills
- Excellent communication skills
Good to have:
- 3+ years program management experience
- Experience in a high-growth environment
- VMS configuration and reporting/analytics
- Financial tools experience
Perks:
- Paid time off
- Zoox Stock Appreciation Rights
- Amazon RSUs
- Health insurance
- Long-term care insurance
- Disability insurance
- Life insurance
- Sign-on bonus may be offered
5 skills required
Job Details
Zoox is looking for an experienced program manager to lead the operations for our expanding contingent workforce operation. The PM will manage the operations for a scaling program, driving process improvements and efficiencies, and partnering closely with our Recruiting, HR, Procurement, legal, and Finance teams. This individual will serve as the point of contact for all contractor-related needs including resource requests, vendor selection, analytics, on-boarding/off-boarding, and compliance.
In this role, you will:
- Manage all aspects of the contingent workforce lifecycle from sourcing, interviewing, onboarding, extensions, and offboarding for all contingent worker types
- Lead a team of specialists, coordinators, and recruiters to support all contingent labor/contractor requests at Zoox
- Function as the SME to drive appropriate non-employee hiring decisions; understand the requirements for independent contractors and guiding the business areas to make the correct hiring decisions
- Continuous review of overall program health to create efficiencies in process and identify potential risk factors; engage with the appropriate teams to review any risk factors and come up with a solution to mitigate the risk factor
- Drive strategic initiatives from conceptualization to execution to increase the efficiency and effectiveness of the program
- Identify, develop, and manage supplier relationships ensuring optimal support and performance
- Coordinate internally with various stakeholders/cross-functional group
- Liaise with vendors and the internal ER team to resolve ER issues where contractors are involved
Qualifications:
- 7+ years of contingent workforce management experience, preferable in a high-growth environment
- 3+ years of contingent workforce program management experience
- In-depth knowledge of contingent workforce management best practices and contingent worker classifications
- Extensive experience utilizing a VMS (i.e. VNDLY, Beeline, Fieldglass)
- Understanding configurations and reporting/analytics within a VMS preferred
- Experience with financial tools a plus
- Excellent operational, analytical, and organizational skills
- Experience with vendor management and project management skills
- Excellent communication, interpersonal, and problem-solving skills
$136,000 - $186,000 a year
Base Salary Range
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
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About The Company
Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.
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