Program Manager - India

1 Month ago • All levels • Program Management

Job Summary

Job Description

Fortanix is seeking passionate individuals to join their revolution in data security. As a CS Program Manager, you will lead complex data security engagements, focusing on time to value and ensuring customer success. This role involves initiating, planning, scheduling, forecasting, and overseeing professional services team members. You will act as a liaison between customers and stakeholders, demonstrating strong leadership and influencing project team performance. The position requires effective collaboration with multidisciplinary teams, both internally and externally, to deliver projects within deadlines, on budget, and with demonstrated value. Success hinges on a strong technical project management background, excellent communication, and coordination skills.
Must have:
  • Lead project delivery lifecycle ensuring customer success
  • Manage multiple programs
  • Administer formal change control
  • Partner with cross-functional teams
  • Write and review Statement of Work
  • Define project structure and delivery timelines
  • Monitor delivery hours and timelines
  • Collaborate with Professional Services Engineer
Good to have:
  • Demonstrate resilience, tact, influence, and problem-solving
  • Identify customer opportunities for selling services
  • Manage internal projects for Professional Service team

Job Details

About Us:

Fortanix is a dynamic start-up solving some of the world’s most demanding data protection challenges for companies and governments around the world. Our disruptive technology maintains data privacy across its entire lifecycle -- at rest, in motion, and in use across any enterprise IT infrastructure -- public cloud, on-premise, hybrid cloud, and SaaS.
With key strategic partners like Microsoft, Intel, ServiceNow, and Snowflake, Fortanix customers like PayPal, Google & Adidas are reaping the benefits. Recognized by Gartner as a “Cool Vendor”, Fortanix is revolutionizing cyber security.
Join the revolution!

Why work with us?
We're seeking passionate people to work with us to change the very idea of how people use Data Security. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions. In tackling the hardest problems, we believe that working together will produce better solutions.

Role Description:

Fortanix CS Program Managers, like our platform, enable customers to protect data wherever it lives. CS Program Managers actively participate in sustaining a high standard of excellence focused on time to value. As a CS Program Manager at Fortanix, you will lead complex data security engagements using your professional services expertise. You will be primarily focused on initiating, planning, scheduling, forecasting and providing oversight to the work of assigned professional services (PS) team members. This includes being a liaison between the customer and all other project stakeholders. You act as a leader for the project as you influence the best performance of the project team.
As a CS Program Manager, you are critical to the overall management of projects delivered by the CS team. You will be collaborating effectively with multidisciplinary teams both internally and externally with Fortanix customers, while demonstrating a strong commitment to assigned project goals.
Your success in this role requires strong leadership for leading the delivery of projects in accordance to strict project deadlines, within budget, and demonstrated value of services. You have a strong technical project management background with very strong communication and coordination skills.

 Responsibilities:

  • Lead the entire project delivery lifecycle while ensuring customer success
  • Manage several programs simultaneously in alignment with Fortanix’s Professional Service portfolio
  • Demonstrate resilience, tact, influence and problem-solving in a variety of complex situations
  • Administer formal change control in accordance to any changes in scope, time or cost
  • Partner with cross-functional teams at Fortanix to ensure project and customer success
  • Identify customer opportunities to position the sale of other desired services
  • Manage internal projects in support of the global Professional Service team.
  • Write and review the Statement of Work for the Customers based on the standard practices.
  • Define the project structure and establish delivery timelines.
  • Monitor delivery hours and project timelines to ensure optimal utilization of resources.
  • Collaborate closely with the Professional Services Engineer to ensure successful project delivery.

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About The Company

We're seeking passionate people to work with us to change the very idea of how people use cloud computing. We take pride in making Fortanix a great place to work. Coworkers recognize that great ideas can come from anyone, and everyone is encouraged to jump in, contribute, and ask questions. In tackling the hardest problems, we believe that working together will produce better solutions. In a very short time, Fortanix has won numerous awards and is already helping some of the world's largest companies protect their most valuable digital assets.

Singapore (Remote)

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