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Program Manager, Reverse Supply Chain Operations

Program Manager, Reverse Supply Chain Operations

1 Month ago • 2-8 Years • Logistics

About the job

4 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

risk-mitigation

risk-management

cross-functional

Job Description

The Program Manager, Reverse Supply Chain Operations at Google will manage the operational aspects of reverse supply chain processes, including decommissioning network gear and replacing faulty parts. Responsibilities include driving operational metrics and KPIs, conducting root cause analysis, defining business requirements, developing systems and tools to enhance operational effectiveness, collaborating with internal/external partners, and implementing scalable reverse supply chain processes globally. This role requires strong analytical, communication, and people management skills, along with experience in supply chain planning and operations management.

Must have:

Operational management of reverse supply chain processes
Drive operational metrics and KPIs
Root cause analysis and performance gap closure
Define business requirements and develop systems/tools
Collaborate with internal/external partners
Implement scalable reverse supply chain processes

Good to have:

MBA in Supply Chain Management or related field
8 years of experience in operations roles, with Reverse Supply Chain Operations

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
2 years of experience in program or project management.
2 years of experience in supply chain planning and operations management.

Preferred qualifications:

Bachelor's degree or MBA in Supply Chain Management, Business Administration, Operations, or a related field.
8 years of experience in operations roles, with Reverse Supply Chain Operations.
Ability to deliver results against key operational metrics and KPIs, with root cause issues and drive corrective actions to improve performance.
Ability to deliver data driven/fact based analysis for business proposal, supply chain design, and supply risk mitigation.
Excellent communication and people management skills, influence across multiple levels of the organization and shift between detailed analysis and big picture thinking.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Responsibilities

Be responsible for operational management of reverse supply chain processes such as decommissioning of network gear and replacement of damaged or faulty parts in the network.
Drive operational metrics and Key Performance Indicators (KPIs) performance. Conduct root cause analysis and close performance gaps.
Be responsible for defining the business requirements and contribute to developing both systems and tools that enable reverse supply chain operational effectiveness.
Collaborate effectively with the internal and external partners supporting the reverse supply chain operational activities.
Support development and implement reverse supply chain processes that scale to support the volume growth and in different locations globally.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.