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Project Delivery Lead (Atlassian Tool)

Bengaluru, Karnataka, India (Hybrid)

Project Delivery Lead (Atlassian Tool)

3 Weeks ago • 6-8 Years • Administrative • Undisclosed

About the job

6 skills required for this role

Add these skills to join the top 1% applicants for this job

java

confluence

javascript

jira

miro-

cross-functional

Job Description

We are seeking a skilled and dynamic IT Technical and Project Delivery Lead for our Enterprise Workplace Technology Tools team, with experience in leading projects and driving delivery as well as administration of Workplace Technology Tools including but not limited to Atlassian Tools (Jira, Confluence, Jira Service Management) Artifactory, OpsGenie, Smartsheet, etc. The ideal candidate will play a crucial role in tool evaluations, contract management, streamlining, automation, documentation of support processes for each of our tools, driving the Tools team roadmap, contributing to the overall efficiency for our team and our users.

Resposibilities

Tools Team Roadmap and Project Delivery:
Lead and manage projects related to workplace technology tools, including tool evaluations, implementations, and upgrades
Research and evaluate new workplace technology tools and make recommendations to management
Create and maintain the team roadmap based on various categories such as stakeholder needs, tool evaluations, tech health, process improvements, automations, etc.
Track progress of projects and provide status updates to management
Lead program team meetings addressing day-to-day project work and/or stakeholder related items

Communication:

Written and verbal communication with team and stakeholders
Collaborate with cross-functional teams to integrate tools into existing workflows and processes.
Create, maintain and review documentation for tools site, configurations, processes, and best practices
Develop and deliver training materials for stakeholders and end users

Tools Administration:

Provide and ensure timely technical support to users, troubleshoot and resolve issues
Propose and implement improvements to enhance the functionality and efficiency of the tools
Ensure data integrity, security, and compliance within the tools
Stay up-to-date on the latest trends in workplace technology tools
Implement and enforce security measures within ADLM tools
Ensure license compliance

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience leading and managing projects (certification preferred)
Experience in workplace technology tools
Experience with scripting/programming languages - Java, Groovy, Javascript
Excellent written and verbal communication skills
Ability to work collaboratively in a team environment.
Problem-solving mindset with attention to detail
Experience with spreadsheets and data analysis, producing reports
Experience in administering Atlassian Tools such as Jira, Confluence, Jira Service Management, OpsGenie as well as Artifactory, SMartsheet, Miro and other workplace enterprise tools (preferred)
Ability to work independently and as part of a team
Ability to meet deadlines and work under pressure

If you are a motivated IT professional with a passion for Enterprise Tools management, stakeholder and end user experience, technical delivery and a desire to contribute to the success of our organization, we encourage you to apply for this exciting opportunity.

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