Project Lead

10 Months ago • 3 Years +

Product Management

Job Description

This exciting new Lead role focuses on managing a 50-person team responsible for training an AI engine and coordinating work/hand-offs across time zones. Responsibilities include performance management and team morale, client engagement, stakeholder management, prioritization, KPI management, and process improvement. The role requires managing a team's scope of work and deliverables, ensuring proper documentation for remote teams, and successfully delivering hand-offs between US and remote teams. The ideal candidate will be comfortable launching new projects, presenting research findings, and thinking strategically about end-to-end process improvement. Technical aptitude in spreadsheets, email/calendar, and project management software is needed, along with troubleshooting and resolution skills. A proactive approach with accountability, transparency, and teamwork is essential.

Must Have:

Strong people management (3+ years)
Strong collaboration skills
Project leadership (3+ years)
Excellent communication skills
Exceptional organizational skills
Technical aptitude (spreadsheets, email, project management software)

Perks:

Paid Time Off
401k (3% matching)
Medical, Dental, and Vision benefits

Add these skills to join the top 1% applicants for this job

asana

jira

excel

communication

critical-thinking

problem-solving

team-management

Description

Work Location: USA Remote (Prefer PST Time Zone)

Work Hours: M - F, 9:00 am - 5:30 pm

Pay Rate: $35 - $40 /hr DOE and location

This exciting new Lead role focuses on the managing of a 50-person team who are accountable for the training of an AI engine and coordinating work/hand-offs to alternate time zones. This role includes performance management and team morale, client engagement and stakeholder management, prioritization of work, KPI management, and process improvement.

Responsibilities:

Manage a team of 50 employees including Performance Management
KPI Management
Process improvement
Work in a fast-paced environment
Work collaboratively with engineers, researchers, and product managers
Ensure proper documentation and instructions are in place for remote teams
Manage the successful delivery of hand-offs from the US team to remote teams
Manage scope of work and deliverables for team
Learn new software programs on the job
Think strategically about end-to-end processes and how to improve them
Execute and Deliver on Process improvements

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.

Requirements

Strong People Management Skills (3 years of experience)
Strong Collaboration Skills
Comfortable launching new projects (3 plus years’ experience leading projects)
Comfortable presenting research findings and insights
Critical thinking and problem-solving skills (solution oriented)
Ability to multi-task
Great Excellent interpersonal and communication skills
Exceptional Organization skills
Technical aptitude in one or more of the following: Spreadsheets (eg, Excel, Google Sheets), Email/calendar (eg Outlook, Gmail), project management (eg, JIRA, Asana)
Ability to assist in system troubleshooting and resolution

Exemplify the quality of having a "Proactive Approach," attitude which includes a high level of accountability, transparency, and teamwork first & foremost