Project Manager

2 Hours ago • 2-4 Years

Job Summary

Job Description

As a Project Manager, you will be a creative and strategic thinker with a passion for integrated campaigns and an innate drive to understand every detail about a client’s brand. You will thrive in a fast-paced environment, managing multidisciplinary teams, and ensuring projects are delivered with precision. Your responsibilities include being the primary point of contact between the client and the team, guiding clients, aligning the team with client objectives, developing project plans, tracking project status, facilitating meetings, managing risks, and overseeing project budgets. You will also foster a collaborative environment and provide regular status updates to stakeholders.
Must have:
  • Manage digital campaign projects (2-4 years)
  • Experience in marketing agency settings
  • Proficiency with project management tools (Smartsheet, Excel, etc.)
  • Strong understanding of project management principles
  • Exceptional communication skills
  • Solutions-focused mindset with strong attention to detail
Good to have:
  • Integrated production experience
  • Problem solver
  • Paid media background
Perks:
  • Global maternity and parental leave
  • Competitive benefits packages
  • Vacation, compassionate leave, and personal/sick days
  • Access to online services for families and new parents
  • Early Dismissal Friday's
  • 13 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Job Details

As a Project Manager, you are a creative and strategic thinker with a passion for integrated campaigns and an innate drive to understand every detail about a client’s brand, business, and customers.  You thrive in a fast-paced environment, seamlessly moving from client needs to team collaboration, ensuring that every project is delivered with precision and excellence.  With your agency experience, you know how to hit the ground running, manage multidisciplinary teams, and navigate the dynamic flow of creative campaigns, site work, CRM and digital deliverables.


You Will:

  • Serve as the primary point of contact between the client, internal team, and media partners/vendors
  • Guide clients on project success and facilitate consensus
  • Align the team with client insights and objectives
  • Develop comprehensive project plans with budgets that align with client interests
  • Track and communicate project scope, status, and deliverables
  • Facilitate meetings and manage risks, ensuring quality in all deliverables
  • Foster a collaborative, positive environment that motivates the team to produce award-winning work
  • Oversee project budgets, forecasts, POs, and invoices, while identifying and mitigating project risks
  • Provide regular project status updates to stakeholders

You Have:

  • 2-4 years of experience managing digital campaign projects within a marketing agency
  • Strong background in fast-paced agency settings or marketing experience on the client side
  • Proficiency with office and project management tools (Smartsheet, Excel, MS Project, Jira).
  • Strong understanding of project management principles, change management, and revenue forecasting
  • Exceptional communication skills, responsiveness to feedback, and leadership abilities
  • Solutions-focused mindset with strong attention to detail and are able to maintain organization under pressure.
  • Proven skills in managing client conversations around project scope, schedule, and budget
  • Detailed oriented and the ability to see the big picture
  • Roll up your sleeves mentality - no task is too big or too small to help on. You want the whole team to be successful
  • Production experience – integrated production experience is a plus
  • Problem solver – you thrive in an environment where there may not be one clear path. You want to scenario plan and support a recommended path or rationale
  • Paid media background – strategy, planning, and trafficking
  • Unafraid of ambiguity – can pivot in a rapid changing environment and find that exciting

What we offer:

  • Global maternity and parental leave
  • Competitive benefits packages 
  • Vacation, compassionate leave, and personal/sick days
  • Access to online services for families and new parents 
  • Early Dismissal Friday's (off at 3:00 PM local time every Friday)
  • 13 affinity groups 
  • Internal learning and development programs 
  • Enterprise-wide employee discounts 

Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

Critical Mass is an equal opportunity employer. 

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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