QA Director
Job Summary
Job Description
The QA Director at Stoic will own the quality vision for Towerborne, leading all QA efforts from pre-release to live operations. This includes managing internal and external QA teams, defining scalable processes for live service, and collaborating across disciplines to ensure high-quality releases. Responsibilities encompass strategic QA planning, cross-functional collaboration, vendor management, all phases of testing (functional, regression, performance, multiplayer, platform compliance), process establishment, LiveOps QA support, KPI tracking, and fostering a quality-first culture. The role requires building and leading a remote QA team.
Must have:
- 10+ years QA experience in video games, live service title experience
- Cross-platform QA (Xbox, PC), pre-release & live game testing
- Remote team management, cross-timezone coordination
- Test management tools proficiency, issue tracking, CI/CD pipelines
- Excellent leadership, communication, and organizational skills
Perks:
- Fully remote work
- Creativity, collaboration, and work-life balance prioritized
- Opportunities for growth in a growing studio
6 skills required
Job Details
About Stoic & Towerborne
At Stoic, we’re a fully remote, independent game studio known for the award-winning Banner Saga trilogy and our latest title, Towerborne—a fast-paced, cooperative action RPG where players battle together to defend humanity in a post-apocalyptic world. As we evolve Towerborne into a vibrant, live game experience, we're looking for a Director of Quality Assurance to lead the charge in delivering polished, high-quality updates to our global player base.
About the Role
As Director of QA, you’ll own the quality vision for Towerborne, leading all QA efforts from pre-release development through live operations. You’ll manage our internal QA team, external vendors, partner QA organizations, define scalable processes for a live service model, and partner across disciplines to ensure every release meets our high standards for stability, performance, and player satisfaction.
This is a strategic leadership role in a remote-first studio, ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about building world-class QA practices in support of ongoing game development.
Key Responsibilities
- Own the end-to-end QA strategy for Towerborne, supporting both initial releases and ongoing live content updates.
- Champion build quality and availability, ensure proper testing throughout development, coordinate internally on build failures, and communicate timelines and health for build readiness.
- Collaborate cross-functionally with Engineering, Production, Design, and LiveOps to align testing efforts with development priorities and release timelines.
- Partner and coordinate with publisher QA organization, to provide robust, player-ready releases.
- Manage relationships with external QA vendors, ensuring clear expectations, efficient workflows, and consistent quality.
- Drive all phases of testing—functional, regression, performance, multiplayer, and platform compliance—for PC and Xbox platforms.
- Establish and scale QA processes, including test case management, bug triage, automation strategies, and player-impact assessments.
- Lead LiveOps QA support, ensuring seamless deployment of hotfixes, seasonal content, and events with rapid turnaround and minimal disruption.
- Track and report quality KPIs and provide studio-wide visibility into risk areas and release readiness.
- Foster a quality-first culture across the team and champion player experience in all decisions.
- Build and lead a remote QA team, including hiring, mentoring, and career development across multiple time zones.
Qualifications
- 10+ years of experience in QA for video games, including leadership of QA for a shipped live service title.
- Experience managing QA for cross-platform titles, particularly on Xbox and PC.
- Strong background in both pre-release and live game testing, with a solid grasp of live game operations and patch workflows.
- Demonstrated success managing remote QA teams and coordinating across time zones.
- Proficient with test management tools, issue tracking systems, and CI/CD pipelines.
- Excellent leadership, communication, and organizational skills.
- Comfortable navigating ambiguity and shifting priorities in a remote, agile environment.
Why Join Stoic
Stoic is a fully remote, forever remote studio where creativity, collaboration, and work-life balance are prioritized. We believe great games are made by teams who feel supported and empowered. As we continue to grow our games into best-in-class experiences, you’ll play a critical role in ensuring every player session is smooth, fun, and frustration-free.
We provide reasonable accommodations to individuals with disabilities to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Don't meet every requirement listed in this job description? Think your experience level is not where it needs to be? Studies show that women and underrepresented minorities are less likely to apply to jobs unless they meet all qualifications. Stoic is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be a future one at the studio.
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