QA Manager

Job Title:

QA Manager - Raven Software

Requisition ID:

R024748

Job Description:

RESPONSIBILITIES:

As our QA Manager, you will foster the growth and engagement of Raven’s talented QA staff. You will be developing career growth strategies in partnership with peers and individual developers across the studio with a focus on shaping the QA team to meet the product needs, maximizing the team’s talent, and championing your team’s strengths.

Are you a thoughtful, supportive and detail-oriented coach that can inspire individual contributors? Are you excited by the prospect of fostering and inspiring industry-leading development talent to reach their full potential?

If so, then we want to hear from you!

This role is anticipated to be a hybrid work position, and the home studio for this role is Madison, WI.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• Gather requirements and build comprehensive documentation for effective career growth for QA testers with a variety of skills and areas of expertise
• Develop, modify, and improve a career development strategy for the QA team in alignment with Raven’s product goals, department team structure, and central QA partners
• Hold regular 1-1s with all Raven QA team members to continually shape and discuss their career growth and track progress
• Understand core QA processes, tooling standards and partnerships with central teams to ensure your team is always aligned 
• Organize and promote regular employee training in alignment with testing best practices, opportunities for process and tooling optimization, and AI exploration
• Conduct new employee orientation in a consistent and effective manner
• Schedule and facilitate employee performance reviews, goal setting, development planning, and quarterly check-ins
• Build a strong working relationship with the QA team, Producers, Directors and central partners
• Meet regularly with Production and central QA to ensure the team’s areas of focus are consistently aligned with the product needs

QUALIFICATIONS:

• Deep knowledge of testing processes, tooling and best practices in game development
• Ability to lead multiple projects/deliverables simultaneously with overlapping deadlines and split teams
• Flexibility in approach to both managing team members and adjusting to a variety of testing needs and environments
• Passion for helping testers grow their careers
• Success in managing QA teams with a diverse set of skills and experience levels
• Excellent written and verbal communication skills
• Ability to document and drive consistent expectations and standards within your team
• Strong planning, time management, and organizational skills
• Ability to get results by actively listening, negotiating, and influencing
• A deep sense of integrity, a team-centered orientation, and a collaborative approach to problem solving

DESIRED EXPERIENCE:

• 3+ years as a QA tester in a fast-paced environment in game development
• 2+ years as a Manager of large QA teams in gaming or related tech field 
• Experience working in a unionized environment

COMPANY: Activision Blizzard, Inc. (NASDAQ: ATVI), is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!

Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment.  We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!

DIVISION:

Founded in 1990 by brothers Brian and Steve Raffel, Raven Software is the developer of numerous award-winning games including Hexen, Star Wars Jedi Knight II: Jedi Outcast, Marvel: Ultimate Alliance and most recently, a major contributor to the blockbuster Call of Duty® franchise, including Call of Duty Cold War and Call of Duty Warzone. We have built a supportive, team-oriented culture dedicated to developing industry-leading talent that creates the best gaming experiences for our players. We are based in Middleton, Wisconsin, a suburb of Madison, annually ranked on numerous lists as one of the top places to live and work.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!  Subject to eligibility requirements, the Company offers comprehensive benefits including:

• Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
• 401(k) with Company match, tuition reimbursement, charitable donation matching;
• Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
• Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
• If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company.  You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $97,200.00 - $179,900.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.