Quality Assurance Manager

About Us: Our Quality Verification and Standards (QVS) team is an important part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay.

Who do we work with? You will work closely with the EA SPORTS FC

Building on an incredible 30-year foundation, we’re redefining football with EA SPORTS FC - a genre-leading ecosystem of interactive experiences, bringing a global community of football fans closer to The World's Game. Together, we’re taking the largest football club in the world to new heights – and this is just the beginning!

With more opportunity than ever to innovate and create new, authentic experiences that bring joy, inclusivity, and immersion to fans everywhere, we invite you to join us as we pioneer the future of football with EA SPORTS FC, and welcome everyone to the club!

About the Role: Reporting to the QVS Development Director, you will oversee QA project planning and execution with your studio partners. Collaborating with development teams and QA peers, you will coordinate project schedules, strategize tests, and manage project metrics. You will be an essential part of the knowledge transfer process and communication with the game team and partner groups. In partnership with QA leaders, you will work towards enhancing QA practices, sharing expertise, and advocating for game design and implementation.

🔑Your Responsibilities

Project Management

• Oversee project schedules and ensure timely delivery of milestones

• Balance scope, timelines and overall project quality

• Identify and mitigate risks, manage blockers, prioritize tasks, and ensure project goals are met

• Ensure effective reporting to leadership and stakeholders

Team Leadership and Collaboration

• Collaborate with multiple teams and stakeholders, including developers, analysts, and producers

• Conduct regular meetings, such as stand-ups and planning sessions, to align team efforts

• Communicate project expectations and progress updates effectively

• Encourage partner engagement

Process Efficiency

• Develop and implement QA strategies, plans, and processes

• Ensure high-quality reporting and documentation of QA processes and findings

• Propose creative solutions to issues regarding process, strategy, and communication

Resource Management

• Determine and manage resource requirements for the project

• Handle capacity planning, scheduling, and tracking of tasks

People/Talent Management

• Manage, mentor and support QA team members

• Conduct performance reviews, career development and training

• Foster a collaborative and productive team environment

✅ Our Requirements

Experience and Knowledge / Education

• Bachelor's degree or equivalent industry experience

• 7+ years of experience in project management or team leadership roles in QA or software development

• 2+ years of people management experience

Skills and Abilities

• Experience with project management methodologies (e.g., Agile, Scrum, Kanban) and bug tracking tools

• Understanding of software development processes

• Stakeholder management and communication skills

• Experience with white-box/gray-box testing techniques

Learn More about the Quality Verification and Standards (QVS) team at EA.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.