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Quality Control Analyst

Quality Control Analyst

1 Month ago • All levels • Broadcast • Undisclosed

About the job

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Job Description

Nielsen seeks a Quality Control Analyst in Zagreb, Croatia. This full-time, hybrid role involves recruiting families for viewer panels, monitoring household information, communicating with panel members, supporting field technicians, preparing daily quality control reports, verifying information, and performing other assigned tasks. The ideal candidate possesses excellent communication and analytical skills, proficiency in English and MS Office (especially Excel), attention to detail, independence, teamwork skills, and an affinity for electronic media. A 6-month trial period is followed by an indefinite contract. The position requires handling confidential data responsibly and reliably.

Must have:

SSS/VŠS/VSS (economic background)
Excellent communication skills
Analytical skills
Fluent English (written & spoken)
Excellent computer skills (MS Office, Excel)
Attention to detail
Teamwork
Responsibility with confidential data

Good to have:

Openness to learning
Affinity for electronic media

Perks:

Hybrid work after trial period
Opportunities for personal and professional growth

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Location: Budmanijeva 1, 10000 Zagreb, Croatia

Trial work: 6 months

Full time position (40 hours per week). Hybrid work: a newly employed worker will be entitled to hybrid work after successfully

completing a 6-month trial period

Work place:

Zagreb, Budmanijeva 1

Key tasks and responsibilities:

Recruitment of new families for the panel of viewers
Updating and constant monitoring of all information about installed households.
Proactive communication with panel members.
Support to technicians in the field.
Preparation of daily reports for the purpose of data quality control.
Regular telephonic verification of information in production bases with the situation on the ground.
All other tasks as necessary determined by the Employer.

Required skills, abilities and knowledge:

SSS/VŠS/VSS (with economic background)
Excellent communication skills.
Analytical skills and affinity for working with numbers
Very good command of spoken and written English.
Excellent computer skills (MS Office package, especially Excel).
Ability to focus attention on details.
Independence in performing work tasks.
Openness to learning.
Ability to work in a team with a "get things done" attitude
An affinity for electronic media such as television
Responsibility and reliability when working with confidential data.

Offer:

• Contract for an indefinite period, with a trial period of 6 months.

• Work in the morning shift, as needed and in the afternoon shift.

• Dynamic work in a successful company, a local branch of the international company

Nielsen, which always offers opportunities for personal and professional growth.

About Nielsen:

Nielsen Global Media informs the market with unbiased, reliable data about what people

are watching and listening to. Nielsen measures television viewership in Croatia and

cooperates with households from all over Croatia that participate in the viewer panel. To

get true and reliable data, we measure across all channels and platforms⁠ - from podcasts

and streaming TV to social media. And when companies and advertisers are armed with

the truth, they understand their audience more deeply and can accelerate growth.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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