Quality Engineer II

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Quality Engineering team is responsible for working with the product design and development groups to influence design and engineering decisions that uphold all consumer, regulatory, and brand expectations for quality, safety, and reliability. We also work directly with international quality and manufacturing teams to support pre-production debug and any post-production issues that may arise.  This is a group that makes data-drive decisions and creates the appropriate rationale for our requirements.

The Opportunity: 

Mattel is currently seeking a Quality Engineer II in El Segundo, CA. This role will be a member of the corporate quality team that supports all Mattel Global Brand Teams and works directly with marketing, design, development, other R&D support teams, Quality Data Analytics as well as the Product Safety and Regulatory Compliance team. The Quality Engineer II will be involved in the product development process from concept through product launch as well as addressing field issues. This position reports to Quality Engineering Management.

What Your Impact Will Be: 

• Development, implementation and maintenance of Product Requirement Documents (PRDs) and Primary Concerns Documents (PCDs) in electronic Quality Management Systems (eQMS)
• Supports efforts to translate design requirements into testing plans
• Leads the rollout of PRD Changes throughout the Mattel Brands Quality Engineering teams as well as other applicable cross-functional teams.
• Supports the execution of Design Risk Management process used during new product development process

• Executes strategies for robust but scalable risk assessments by product, brand, feature, etc.
• Makes effective risk-based decisions using data from post market, data analytics, play labs, and tested product performance.
• Participate in concept / design reviews and provide input on safety, quality, regulatory compliance, and customer satisfaction as related to new products

• Supports investigation teams in product quality and safety issue resolution
• Partner with Product Development and Play Labs to develop process for the use of human factors to aid the development of products safe for the consumer
• Supports projects that have impact to organization and across departments
• Periodic travel to manufacturing sources and worldwide product development locations

What We’re Looking For:

• Exceptional interpersonal skills and ability to work effectively with people at all levels. Demonstrated collaboration skills within a multidisciplinary environment to present findings to enable business decisions.
• Ability to interpret consumer product regulatory standards, with an emphasis on toys or children’s products
• Knowledge of the use of statistical analysis
• Strong analytical skills. Must be able to determine solutions, make sound judgments, and carry out actions effectively.
• Demonstrated ability to effectively manage multiple projects and prioritize work without missing critical deadlines. Acts independently, often making decisions without management interaction.
• High level of personal and professional integrity and trustworthiness with a strong work ethic and the ability to work independently with minimal direction.
• Excellent written and verbal communication skills, including excellent listening and presentation skills to communicate concisely and effectively.
• Resourceful, diplomatic, and professional; deliver outstanding customer service while managing relationships; a can-do attitude and work style that supports teamwork and leads teams when necessary, collaboration, and positive relationships.
• Ability to influence, create, and work within cross-functional teams.
• Collaborative and results oriented, positive attitude, and urgency to get things done.
• Self-starter, motivated, and takes the initiative; strong interpersonal and problem-solving skills; able to work collaboratively with all levels of staff to resolve problems and external partners to maximize performance, creativity, problem-solving, and results.
• Adaptable; shift priorities and focus as departmental and business demands change.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Experience, Education, & Skills:

• Bachelor's degree in Industrial, Electrical, or Mechanical Engineering or equivalent
• 2+ years of experience in a product development/product engineering environment
• Must be proficient in Microsoft Office, Microsoft Project, and Minitab Statistical Software
• Knowledge of engineering tools such as Statistical Analysis, Cause and Effect Analysis, process mapping, SIPOC, etc.

The annual base salary range for this position is between $78,400 and $98,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience.

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in more than 195 countries in collaboration with the world’s leading retail and ecommerce companies.

Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment. 

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights