Recreation Host/Hostess Summer Internship

1 Month ago • Upto 1 Years

Job Summary

Job Description

This summer internship for Recreation Host/Hostess at Aulani, a Disney Resort & Spa in Kapolei, Hawaii, offers a chance to gain valuable work experience and network within Disney. Responsibilities include maintaining poolside cabanas, providing exceptional guest service, staffing the Dive Shop and slide dispatch, ensuring guest safety (including first responder duties), enforcing rules and guidelines, addressing guest needs, and maintaining cleanliness. The role demands strong communication, problem-solving, and guest service skills. The internship runs from May 27, 2025, to September 6, 2025, requiring availability on weekends. It's a fantastic opportunity for students to develop transferable skills and explore potential career paths within Disney or other sectors.
Must have:
  • Ensure guest safety
  • Exceptional guest service
  • Maintain cabana upkeep
  • Enforce safety guidelines
  • Strong communication skills
  • Problem-solving skills
  • Weekend availability
Good to have:
  • Hotel/Resort experience
  • Cabana/pool service experience
  • Knowledge of Hawaiian/Japanese language
  • Hospitality experience in Hawaii
Perks:
  • Potential for networking
  • Skill development
  • Explore career opportunities
  • Medical, financial, and other benefits (dependent on level/position)

Job Details

Job Summary:

Looking for ways to expand your resume by building a network of connections and gaining valuable work experience?

Apply for the Recreation Host/Hostess Summer Internship role where you will have the chance to fully experience and create the Disney magic.

It is also a phenomenal opportunity to network with Disney leaders and explore potential opportunities after your program. During your Internship, you will build transferable skills like problem-solving, collaboration, and effective communication that will help you prepare for your future, whether at Disney or beyond.

Recreation Host/Hostess cast members will maintain poolside cabanas for all Guests while providing exemplary Guest Service at various pool locations. They will also staff the Dive Shop, slide dispatch and pool gates.


Responsibilities:


  • Ensure the safety of Guests, may be a first responder to emergency situations
  • Welcoming cabana Guests and providing a sense of arrival
  • Maintain overall upkeep of all cabanas
  • Assist with clearing pool deck of used towels, lifejackets, and trash
  • Politely ensure adherence to rules and safety guidelines in the Recreation locations
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Frequent walking/standing/pushing/pulling
  • Frequent bending/twisting and kneeling
  • Frequent use of hands
  • Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity

Basic Qualifications:

  • Currently enrolled or graduated within six months of application submission, in an accredited college/university
  • Flexible/Adaptable-may work in a variety of areas, conditions and/or have changing start/end times
  • Strong verbal communication skills able to positively engage with guests, team members and management
  • Enthusiastic about interacting with, assisting, and receptive to all guests
  • Proactive in anticipating guest needs
  • Must be able to complete repetitive tasks while maintaining quality
  • Responsible and mature
  • Energetic and comfortable giving and taking feedback
  • Prolonged standing for two to three hours at a time and heavy lifting may be required
  • You must be at least 18 years of age to be considered for this role

Preferred Qualifications:

  • Previous experience in a Hotel/Resort environment
  • Previous cabana or pool service experience
  • Knowledgeable about Resort and surrounding areas
  • Knowledge of Hawaiian/Japanese language preferred
  • Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred

Additional Information:

SCHEDULE AVAILABILTY
Casual Temporary: Must be able to work up to 5 days per week from May 27, 2025 - September 6, 2025, with required availability on Friday, Saturday & Sunday.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.


Keyword: AULANI CASTING

The pay rate for this role in Hawaii is $26.95 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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