Regional Procurement Shared Services Lead

5 Months ago • All levels • Operations

Job Summary

Job Description

ByteDance seeks a Regional Procurement Shared Services Lead in Kuala Lumpur to drive efficiency and collaboration within its transforming Procurement Shared Service Center. Responsibilities include developing and maintaining performance metrics, leading teams to achieve regional targets (PR-PO lead-time, delivery tracking, payment compliance), formulating action plans based on strategic goals and stakeholder feedback, and collaborating across regions for process standardization. The role also involves managing regional resources, fostering team development, contributing to OKR setting and monitoring, and ensuring effective communication with stakeholders. This leadership position requires proven experience in procurement team management, process improvement, automation, and advanced analytics, along with strong communication and data analysis skills.
Must have:
  • Manage procurement team & operations
  • Process improvement & automation expertise
  • Advanced analytics & data analysis skills
  • Strong communication & stakeholder engagement
  • Develop & maintain performance metrics
  • Lead teams to achieve regional targets
Good to have:
  • Project management skills
  • Experience with SSC preferred

Job Details

Responsibilities
About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. About team Our Procurement Shared Service Center is undergoing transformation. Regional shared services leaders will play a pivotal strategic role in improving procurement execution and fostering cross-team collaboration, enhancing organizational efficiency and capabilities, including standardized operation models, core-value-oriented metrics, and overall performance reliance. Responsibilities: - Develop and maintain metrics for continuous improvements in the efficiency and quality of procurement shared services. - Lead teams in achieving regional metric targets, focusing on PR-PO lead-time management, PO goods delivery tracking, payment compliance execution, and overdue management. - Formulate and implement action plans based on departmental strategy and stakeholder satisfaction results within the region. - Engage with stakeholders to understand their needs and proactively identify tactical and operational solutions for trust and collaboration enhancement. - Collaborate with other regions to standardize processes, creating a more effective and efficient Shared Services organization. - Ensure the effective and efficient management of Regional SSC resources and operations, covering small-amount transactions, ad-hoc purchasing, frame contract execution, PO goods delivery tracking, and payment compliance management. - Lead team management efforts, fostering excellent team competence, a dare-to-win spirit, and creating a fair environment for individual career development. - Contribute substantively to the preparation of Annual & Quarterly OKRs, conduct monthly metrics monitoring, and communicate with relevant corporate units for alignment with corporate priorities. - Actively engage with functional leaders through regular work planning, results monitoring, and information sharing to maintain a unified management approach. - Strengthen communication and collaboration with internal and external stakeholders in the APAC Region regarding procurement operation services. - Ensure synergy among SSC teams' targets and address emerging needs through the establishment of regular mechanisms.
Qualifications
Minimum Qualifications: - Proven track record in managing a procurement team responsible for operations, automation, process improvement, and advanced analytics, resulting in a sustained impact on the broader procurement organization. - Strong communication and data analysis skills, with experience in SSC preferred. - Insights into procurement process efficiency, payment compliance, shared service center value, and scope. Preferred Qualifications: - Highly motivated (a self-starter) and excellent attention to detail. - Ability to break down objectives into team action plans, equipped with excellent project management skills, and the ability to review and summarize. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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