Release Manager

4 Months ago • All levels • DevOps

Job Summary

Job Description

The Release Manager is responsible for planning, scheduling, and controlling the deployment of releases to test and production environments. This includes identifying change incidents, coordinating with the change management board, updating records, and setting up release calendars. The role involves managing and coordinating monthly and quarterly release plans, defining roadmaps, overseeing builds and deployments, and coordinating with various teams (Application, Delivery, PMO). Key responsibilities also include creating release management support roadmaps, managing risks and issues, collaborating with the delivery team, maintaining a release repository, ensuring thorough testing, and providing periodic reporting to senior management. The ideal candidate possesses expert knowledge of ITIL and strong problem-solving, execution, and collaboration skills.
Must have:
  • Release planning and execution
  • Change management and coordination
  • ITIL framework knowledge
  • Stakeholder management
  • Risk and issue management
  • Deployment to production and non-production environments

Job Details

About the job

Role Purpose

The purpose of the role is to plan, schedule and control the deployment of releases to test and analyze the impact of changes/ bugs to ensure production readiness before they are executed across the production environment by follow the standards for release management relevant to a platform/ technology.

Do

  • Release Management
    • Change management
      • Identify change incidents (new enhancements/ production bugs or fixes) and record all artefacts for the request
      • Coordinate with the change management board for approval of any significant/ major change request
      • Updation of records and Set up release calendar with well-defined milestones to be achieved for all the releases


    • Release planning to deployment across a platform
      • Drive process integration of release management with change and configuration management through ITIL or through business quality demands for individual services
      • Manage and coordinate monthly & quarterly release plans based on scope of enhancements
      • Define roadmap based on used cases and oversee all builds and deployment of releases to production and non-production environments
      • Coordinate with Application team, Delivery team and PMO’s and define scope of enhancement across the portfolio
      • Create release management support roadmap (planning à build à deployment à early life support àclosure) and call out dependencies both upstream and downstream defining high level execution plan
      • Align all the key stakeholders with the change request and timely inform them wrt to the change requests (ex downtime etc)
      • Research and maintain new user stories and technologies and analyze their application and relevance for release and deployment
      • Manage risks, resolve issues that affect release scope, quality and schedule and control one to multiple changes in a release unit
      • Collaborate with delivery team in development, testing and pre- product for all the releases before production
      • Coordinate change requests backlogs pending requests and conduct reviews
      • Maintains a release repository and manages key information such as build and release procedures, dependencies and notification lists
      • Ensure green zone time for code implementation/deployment after thorough testing and analysis by the development & testing team
      • Periodic reporting to senior management after every release about all implemented changes providing details on those successfully implemented, rolled back or cancelled changes

      Stakeholder Interaction



      Stakeholder Type

      Stakeholder Identification

      Purpose of Interaction

      Internal

      Delivery team/ developers

      For code implementation post release

      Project Managers

      To ensure smooth project handover to delivery team and governance

      PMO’s

      For overall operations and management

      Testing team

      To ensure and maintain front end deployment error free

      External







    • Display

      Lists the competencies required to perform this role effectively:
    • Functional Competencies/ Skill
      • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
      • Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent
      • Technical knowledge - knowledge of Information Technology Infrastructure Library (ITIL) and its new & upcoming versions - Expert







      Competency Levels

      Foundation



      Competent



      Expert



      Master



    • Behavioral Competencies
      • Problem solving
      • Execution Excellence
      • Passion for results
      • Learning agility
      • Collaborative working

      Deliver

      No.

      Performance Parameter

      Measure













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About The Company

Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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