Renewals Sales Specialist, Google Workspace
Job Summary
Job Description
As a Google Workspace Sales Specialist focused on renewals and business expansion, you will help grow Google Workspace by maintaining and growing relationships with the existing customer base. You will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You will accelerate Google Workspace business growth by engaging with our clients, building internal/external alignment, and successfully manage opportunities in an overlay model to the Field business organization. In this role, you will prospect, qualify, develop, and facilitate Google Workspace opportunities for growth through Cloud-driven business transformation. You will build a pipeline and work with account teams to create customer solutions and drive agreements. You will lead day-to-day relationships with external customer stakeholders, leading with empathy, while identifying ways to expand Google Workspace within existing accounts. Responsibilities include driving pipeline, managing renewal cycles, expanding the customer base, and exceeding quarterly goals. You'll maintain and grow customer relationships, serve as a subject matter expert, and share best practices.
Must have:
- 7+ years experience in renewals, account management, or sales
- Fluent German communication
- Enterprise software/cloud experience
- Drive pipeline and exceed quarterly goals
- Maintain and grow customer relationships
Good to have:
- Experience with quota-carrying technology sales
- Experience building executive relationships
- Knowledge of Cloud and Productivity/Collaboration solutions
5 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space.
- Ability to travel 15% of the time as needed.
- Ability to communicate in German fluently to support client relationship management in this region.
Preferred qualifications:
- Experience securing and growing customer bases, carrying and exceeding strategic business goals in a sales role.
- Experience building and maintaining long-term executive relationships, ensuring customer success, adoption and expansion.
- Experience with quota carrying technology sales with exposure to renewals, account management, or equivalent customer-facing role.
- Experience prioritizing, planning, and organizing solution-based sales activity within business cycles.
- Experience working cross-functionally, including account teams, technical leads, procurement, and legal, to inventory software estate, build business cases for transformation and implementation plans, and close business agreements.
- Knowledge of market trends, products, and solutions in Cloud and Productivity and Collaboration.
About the job
As a Google Workspace Sales Specialist focused on renewals and business expansion, you will help grow Google Workspace by maintaining and growing relationships with the existing customer base. You will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You will accelerate Google Workspace business growth by engaging with our clients, building internal/external alignment, and successfully manage opportunities in an overlay model to the Field business organization.In this role, you will prospect, qualify, develop, and facilitate Google Workspace opportunities for growth through Cloud-driven business transformation. You will build a pipeline and work with account teams to create customer solutions and drive agreements. You will lead day-to-day relationships with external customer stakeholders, leading with empathy, while identifying ways.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Drive pipeline, manage renewal cycles, and expand the customer base, promoting Workspace Productivity and Collaboration solutions to new groups inside existing customer organizations while delivering or exceeding against quarterly business and growth goals.
- Increase engagement and experience for customers and prospects, building scalable and referenceable campaigns and testimonials alongside the Program Management team to maximize your territory.
- Maintain and grow relationships with customers, actively influencing long-term strategic direction and establishing yourself as a trusted advisor.
- Serve as the subject matter expert to the Field organization and cross-functional teams, sharing best practices and improving product and market knowledge and skills.
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