Researcher (L4) - Growth

4 Months ago • All levels • Data Analyst

Job Summary

Job Description

The Researcher (L4) - Growth position at Netflix involves designing, executing, and presenting research that informs the company's global growth strategy. This includes synthesizing data from various sources (surveys, behavioral data, third-party data) to create clear insights with strategic business impact. The role requires collaboration with cross-functional teams (Product, Data Science, Finance & Strategy, Content, Marketing, and Brand) to develop research initiatives. Responsibilities encompass defining research questions, selecting appropriate methodologies, designing and executing studies, analyzing data using statistical approaches, and synthesizing findings. The ideal candidate possesses experience in product or market research, quantitative research methods, data analysis, and strong communication skills. Global research experience and an advanced degree are preferred but not required.
Must have:
  • Experience leading end-to-end quantitative research studies
  • Proficient in SQL and data analysis
  • Strong communication & collaboration skills
  • Experience synthesizing data from multiple sources
  • Ability to define research questions and select appropriate methods
Good to have:
  • Mixed methods research experience
  • Experience with longitudinal analysis
  • Advanced degree in psychology or social sciences
  • Global research experience

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Product Experience Research team is central to uncovering compelling ways to engage and entertain our global members. This Researcher role supports our growth team and is focused on understanding consumer perceptions and norms that may influence our longer-term growth trajectory. Specifically, this role will explore themes such as video entertainment spending and engagement patterns, usage of competitor services, and demographic trends.

This is an opportunity to lead innovative research with a demonstrable impact on a global scale. You will be responsible for defining, leading, analyzing, and socializing research studies that generate insights to empower business decisions across the company. You’ll partner with cross-functional teams passionate about delivering the most engaging, innovative, and inclusive experiences.

In this role, you will: 

  • Design, execute, and socialize research that generates insights to inform our global growth strategy

  • Synthesize data from multiple sources (surveys, behavioral, 3rd party) to craft clear insights with strategic business impact

  • Proactively partner with other CI researchers and cross-functional partners, including Product, Data Science, Finance & Strategy, Content, Marketing, and Brand, to develop new research initiatives

  • Identify best practices in existing and emerging research methodologies

About you:

  • Experience in product research, market research, and/or analytics, including hands-on experience leading end-to-end quantitative research studies (e.g., surveys) 

  • Self-starter and problem solver who loves “getting in the weeds” with quantitative data (including survey data, public “big data” repositories, and internal logged data)

  • Experience with data querying, wrangling, analysis, and modeling; proficient in SQL and R

  • A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, design and execute studies, implement statistical approaches to analyze survey data, and synthesize findings

  • Strong communicator with a bias toward action to proactively collaborate with multiple teams across the company

  • Experience or interest in growth research

  • Mixed methods research experience is preferred but not required 

  • An advanced degree in psychology, social sciences, or a related field is preferred but not required

  • Global research experience is preferred but not required

  • Knowledgeable of relevant statistical concepts (significance testing, regression/linear models) Experience with longitudinal analysis, multilevel/mixed effects modeling, psychometrics, and/or survey weighting is a plus

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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About The Company

Netflix is one of the world's leading entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

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