Retail Account Executive

9 Hours ago • All levels • Account Management • $129,000 PA - $206,000 PA

Job Summary

Job Description

Toast is seeking a Territory Account Executive to expand its retail offerings, specifically the Toast Retail platform, into convenience stores, grocery stores, and bottle shops. This role involves a consultative sales approach to prospect, build relationships, and sign new accounts by understanding unique business needs and developing customized solutions. The executive will manage the entire sales cycle, conduct demos, and partner with internal teams to ensure client satisfaction. A key responsibility is to leverage Salesforce for sales activities and understand the competitive landscape to position Toast effectively. The role requires an entrepreneurial mindset, strong communication, organization, and negotiation skills, with a proven track record of exceeding goals. The candidate should be self-motivated, creative, flexible, and willing to navigate ambiguity in a fast-paced, team environment, with the ability to travel 25% or more.
Must have:
  • Consultative approach to sales
  • Prospect and sign new accounts
  • Manage sales cycle from call to close
  • Conduct demos and tailor solutions
  • Partner with internal teams
  • Leverage Salesforce for sales activities
  • Understand competitive landscape
  • Entrepreneurial and feedback-driven mindset
  • Strong communication, organization, presentation skills
  • Negotiate at all decision-making levels
  • Proven success in meeting goals
  • Adapt to fast-paced, team environment
  • Self-motivated, creative, flexible
  • Navigate ambiguity
  • Live in or near the market
  • Willingness to travel 25%+
Good to have:
  • Retail operations experience
Perks:
  • Competitive compensation
  • Benefits programs
  • Healthy lifestyle support
  • Flexibility
  • Uncapped commissions
  • Equity (if eligible)

Job Details

After years building the best POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

As a Territory Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

About this roll* (Responsibilities) 

  • Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops
  • Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 
  • Conduct demos and develop a solution that best meets the prospect’s needs 
  • Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 
  • Leverage Salesforce (our CRM) to manage all sales activities 
  • Understand the competitive landscape and determine how to best position Toast in the market

Do you have the right ingredients*? (Requirements)

  • An entrepreneurial and feedback-driven mindset
  • Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels
  • Proven track record of success in meeting and exceeding goals
  • Ability to work in a fast-paced, entrepreneurial and team environment
  • Self-motivated, creative, flexible, and willing to navigate ambiguity
  • Lives in or in proximity to market
  • Willingness to travel 25% or more

Special Sauce* (Nice to Haves)

  • Retail operations experience

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

 

 

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location.

Total Targeted Cash
$129,000—$206,000 USD

 

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

------

For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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