Revenue Operations Manager, NPI

1 Month ago • 7 Years + • Account Management • $134,000 PA - $207,000 PA

Job Summary

Job Description

The Revenue Operations Manager, NPI (New Product Introduction) at Canva will be responsible for optimizing processes in Enterprise invoicing, collections, and cash applications, implementing best practices to enhance efficiency and accuracy. This role involves implementing a new billing tool and customer service desk, partnering with IT for automation and KPI reporting, and collaborating with Finance, Product, and IT teams on various automation and system projects. The successful candidate will ensure new products launch scalably, perform user acceptance testing, identify and solve quote-to-cash pain points, improve data completeness and accuracy, and create a strong compliance environment. Experience with Salesforce (and ideally NetSuite or Zuora) and knowledge of revenue recognition (ASC 606 and IFRS 15) are highly desirable. The role requires strong analytical and problem-solving skills.
Must have:
  • 7+ years quote-to-cash experience
  • Salesforce experience
  • Public company experience
  • Process optimization expertise
  • Automation & systems implementation
  • Strong analytical & problem-solving skills
Good to have:
  • NetSuite or Zuora experience
  • ASC 606/IFRS 15 knowledge
Perks:
  • Equity packages
  • Health benefits
  • 401(k) retirement plan
  • Inclusive parental leave
  • Vibe & Thrive allowance
  • Flexible leave options

Job Details

Job Description

Join the team redefining how the world experiences design.

Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations.

What you’d be doing in this role

  • You will identify opportunities for process optimization in the Enterprise invoicing, collections, and cash applications space, implementing best practices to enhance efficiency and accuracy.
  • You will assist in the implementation of a new billing tool and customer service desk, helping to define requirements, perform testing, and support hypercare.
  • You will partner with our IT team to identify opportunities for automating or streamline our KPI’s via dashboards or other reporting.
  • You will partner with Finance, Product and IT teams for different automation and system projects to ensure all accounting requirements are identified, implemented and properly integrated into our revenue platform and revenue recognition tools.
  • You will influence to ensure new products or initiatives are launched in a scalable way while continuing to support the business.
  • You will create and perform user-acceptance testing on new products, features, or automation to ensure a successful implementation.
  • You will partner with Sales, Sales Operations, Legal, and DealDesk teams to identify pain points in the quote-to-cash process, providing solutions that span upstream and downstream systems and processes.
  • You will identify areas of improvement for data completeness and accuracy, focusing on creating a strong compliance environment with an emphasis on internal controls.

You're probably a match if

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • At least 7+ years of experience in quote-to-cash or a similar finance role with a passion for delivering excellence.
  • Experience in a public company environment with a focus on automation and systems (developing requirements, defining and testing UAT scenarios, completing hypercare). Salesforce (or other CRM) experience required, NetSuite or Zuora experience is a plus.
  • Strong analytical and creative problem-solving skills, with the capacity to identify issues and implement solutions proactively.
  • Knowledge of revenue recognition based on the requirements of ASC 606 (US GAAP) and IFRS 15 a plus.

About the Revenue Accounting team

As Canva continues to rapidly grow and expand its product offerings, the Revenue Accounting function plays a critical role in managing and navigating the increasing complexities of revenue accounting, systems and operations. The Revenue Accounting team focuses on direct to customer sales, supporting management reporting and developing a fully automated accounting solution.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

At Canva we value fairness, and we strive to provide competitive, market-informed compensation whilst ensuring internal equity within the team in each region. We make hiring decisions based on your skills, experience and our overall assessment of what we observed and learnt in the hiring process. The target salary range for this position is $134,000 - $207,000. When calculating offers, we make salary decisions based on market data and candidates' skills and experience.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Similar Jobs

Canva - Communications Lead, China

Canva

Beijing, Beijing, China (Remote)
1 Month ago
Canva - Senior Machine Learning Engineer - Photo AI

Canva

Prague, Czechia (Remote)
4 Months ago
FORTUNE - Marketing Manager

FORTUNE

London, England, United Kingdom (On-Site)
1 Month ago
Canva - Revenue Operations Lead

Canva

Seattle, Washington, United States (Remote)
3 Months ago
Edify by Winuall - Social Media Manager

Edify by Winuall

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Lionbridge Games - Account Manager, Games

Lionbridge Games

(Remote)
2 Months ago
Playtika - VIP Account Manager

Playtika

Romania (Hybrid)
2 Months ago
bytedance - Account Management, Fashion (Philippines E-Commerce)

bytedance

Manila, Metro Manila, Philippines (On-Site)
7 Months ago
Netflix - International Tax Analyst, Tax Operations

Netflix

Los Angeles, California, United States (Hybrid)
4 Months ago
Google - Accountant, International Controllership

Google

Taipei City, Taiwan (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Canva - Backend Software Engineer

Canva

Auckland, Auckland, New Zealand (Remote)
1 Week ago
Tencent - Learning & Culture Intern

Tencent

(On-Site)
1 Month ago
facepunch - Recruitment & Training Staff

facepunch

Hanoi, Vietnam (On-Site)
4 Weeks ago
Blenheim Chalcot India - Marketing Apprentice

Blenheim Chalcot India

Mumbai, Maharashtra, India (On-Site)
6 Days ago
Canva - Senior Frontend Engineer - Developer Experience

Canva

Auckland, Auckland, New Zealand (Remote)
1 Week ago
Canva - Frontend Engineer – Export Team

Canva

Auckland, Auckland, New Zealand (Remote)
2 Months ago
Highspot - Graphic Designer

Highspot

Hyderabad, Telangana, India (Hybrid)
2 Months ago
Canva - Machine Learning Engineer - Ecosystem Experiences

Canva

Surry Hills, New South Wales, Australia (Remote)
2 Months ago
Canva - Frontend Software Engineer - Internationalization

Canva

Beijing, Beijing, China (Remote)
3 Months ago
Canva - Senior Frontend Engineer - Content Permissions & Sharing

Canva

Auckland, Auckland, New Zealand (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in San Francisco, California, United States

Riot Games - Senior Game Producer - VALORANT, Expressions, Premium Content

Riot Games

Los Angeles, California, United States (On-Site)
1 Month ago
Epic Games - Engine Programmer, UEFN

Epic Games

Cary, North Carolina, United States (On-Site)
1 Month ago
Normalyze - Lead DevOps Engineer - Enterprise Cybersecurity - SaaS - Bay Area, CA

Normalyze

California, United States (Remote)
7 Months ago
Take-Two Interactive - Sr. Information Security Engineer

Take-Two Interactive

New York, United States (On-Site)
1 Week ago
fluence - Senior Product Compliance Engineer

fluence

Houston, Texas, United States (Hybrid)
7 Months ago
Sabre India - Database Administrator II

Sabre India

Dallas, Texas, United States (Hybrid)
1 Month ago
Palo Alto Networks - AR Accounting Manager

Palo Alto Networks

Plano, Texas, United States (On-Site)
1 Week ago
On Location - Account Manager, Texas Tech University Athletics

On Location

Texas, United States (On-Site)
3 Months ago
Instawork - Sales Development Representative

Instawork

Chicago, Illinois, United States (Hybrid)
2 Weeks ago
WPI - 9th Grade STEM Teacher

WPI

Worcester, Massachusetts, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

bytedance - Client Fund Management, Treasury - Global Payment

bytedance

Singapore (On-Site)
4 Months ago
Salesforce - Prime Named Account Executive, MuleSoft

Salesforce

Toronto, Ontario, Canada (Remote)
3 Months ago
Evolution  - Italian Speaking Key Account Manager

Evolution

St. Julian's, Malta (On-Site)
3 Months ago
Evolution  - Payroll Accountant

Evolution

Kaunas, Kaunas County, Lithuania (On-Site)
4 Months ago
Evolution  - Revenue Accountant

Evolution

St. Julian's, Malta (On-Site)
7 Months ago
Deutsche Bank - Confirmations Analyst

Deutsche Bank

Bengaluru, Karnataka, India (Hybrid)
8 Months ago
NinjaVan - B2B Account Manager

NinjaVan

Cabuyao, Calabarzon, Philippines (Hybrid)
7 Months ago
Keywords Studios - Tax Analyst

Keywords Studios

Montréal, Québec, Canada (Remote)
2 Months ago
Technicolor Creative Studios - Senior GL Accountant

Technicolor Creative Studios

Bengaluru, Karnataka, India (On-Site)
7 Months ago
Activision - Senior Sales Account Executive

Activision

New York, New York, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Auckland, Auckland, New Zealand (Remote)

Austin, Texas, United States (On-Site)

Austin, Texas, United States (Remote)

Auckland, Auckland, New Zealand (Remote)

Adelaide, South Australia, Australia (Remote)

Auckland, Auckland, New Zealand (Remote)

Auckland, Auckland, New Zealand (Remote)

Austin, Texas, United States (Hybrid)

Austin, Texas, United States (Remote)

Auckland, Auckland, New Zealand (Remote)

View All Jobs

Get notified when new jobs are added by Canva

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug