SaaS Administrator

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar Games is on the lookout for a talented SaaS Administrator, with proven experience of managing an enterprise SaaS portfolio.

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland. 

WHAT WE DO

• We deliver global IT systems infrastructure to the development teams.
• We maintain our infrastructure to the highest standard, with an emphasis on preventative actions rather than reactive.
• We constantly review our processes with the aim of automating wherever possible.
• We are a team spread across 3 continents, that work closely together, to achieve our goals to a high standard, always.

RESPONSIBILITIES

• Configuration and administration of our SaaS portfolio, including application configuration, security configuration, user management, and integration management.
• Monitor, report, troubleshoot and resolve SaaS application issues.
• Collaborate with IT and Security teams to maintain SaaS governance and best practice.
• Leverage project management workflows to plan and execute SaaS related projects.
• Collaborate with vendors to track support incidents, product updates and enterprise feature requests.
• SSO administration.

QUALIFICATIONS

• A minimum of 5+ years’ experience in the IT industry.
• A minimum of 2+ years' experience in SaaS administration.
• Industry standard qualifications MCSE/MCSA or industry equivalent are advantageous but not essential.

SKILLS

• SaaS application configuration and administration.
• API querying and reporting.
• Experience with automations and integrations between applications.
• IDP SSO administration and integrating SSO/SAML and other authentication protocols with applications.
• SCIM provisioning and license management.
• Experience using/supporting enterprise monitoring tools (Splunk etc).
• Excellent communication skills with the ability to work as part of a team or individually as required.
• Self-motivated and confident.
• Excellent documentation skills with high attention to detail.
• Experience with taking projects from planning through to completion.
• Ability to handle high pressure situations.
• Capacity to juggle a mixture of break-fix and project work, managing individual priorities and deadlines.
• Willingness to occasionally work flexible hours, or out of hours as required.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Microsoft 365 administration.
• Active Directory, Exchange Online, Group Policy and Intune Policy management.
• Exchange Server and Exchange Online.
• Windows endpoint management, compliance, and reporting.
• MDM administration e.g. Jamf.
• Administration experience with Atlassian stack (Confluence/Jira).

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.