Safety By Design Policy Expert, Developer Platform

28 Minutes ago • 3 Years + • $192,000 PA - $216,000 PA

Job Summary

Job Description

As a Safety By Design Policy Expert, you will lead efforts to build safe products in collaboration with Product and Engineering, focusing on Discord’s public API, SDKs, and developer ecosystem. You will identify safety risks, build mitigations into product design, own Discord Developer Policies, and collaborate with various teams. Responsibilities include evaluating policy impacts, developing responsible product development content, and writing user-facing communications. The role involves working closely with cross-functional groups to ensure user safety and responsible product development. The role reports to the Senior Manager, Safety By Design Policy.
Must have:
  • 3+ years experience working on APIs, SDKs, or third-party integrations
  • Experience in responsible product development or related fields
  • Bachelor’s degree or equivalent experience
  • Passion for mitigating online communication impacts
  • Experience working with product and engineering partners
Good to have:
  • Programming experience to demonstrate API proficiency
  • Familiarity with Discord
  • Experience in international social issues
  • Multilingual

Job Details

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

We are looking for a rigorous and empathetic Safety By Design Policy practitioner who is passionate about understanding and shaping technology’s impact on our users and society. As a member of the Product Policy organization, you will lead our efforts to build safe products in collaboration with Product and Engineering, focused on Discord’s public API, SDKs, and our developer ecosystem. You will report to the Senior Manager, Safety By Design Policy.

What You'll Be Doing

  • Partner with Product, Engineering, Legal, Design, Developer Compliance, Developer Relations, and other cross-functional roles to identify safety risks and opportunities in new visible and invisible product changes; work with those teams to build mitigations into the product design and contribute to product strategy.
  • Own the Discord Developer Policies, governing the acceptable uses of our public API and SDKs by third-party developers, in close collaboration with the Developer Compliance and Legal teams.
  • Build and maintain knowledge about Discord’s public API, SDKs, products, internal tools, infrastructure, and developer ecosystem of third-party applications.
  • Work closely with the Safety cross-functional group (Safety XFN) to evaluate the policy and enforcement impacts on new product changes, and scope the necessary requirements to support those teams. 
  • Support the development of responsible product development content, such as training, guides, talking points, strategies, and presentations, for engagement with internal and external stakeholders.
  • Write user-facing communications to explain our products and safety features through blog posts, Help Center Articles, and other resources.

Please note: Potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography and other graphic images.

What you should have

  • At least 3 years’ experience working on APIs, SDKs, app stores, middleware, open source, or other third-party integrations.
  • Experience working on relevant issues, preferably responsible product development, trust & safety product, advocacy for marginalized communities; or similar functions in non-profit, community organizations, or tech. 
  • Bachelor’s degree or equivalent education / experience
  • Passion for understanding and mitigating the unintended impact of the online communication services on users and society.
  • Experience working directly with product, engineering, design, research partners, or multiple stakeholders at the same time.
  • Attitude of collaboration, flexibility, and always questioning your assumptions.

Bonus Points

  • Programming experience is not required, but it may be helpful in demonstrating proficiency with APIs.
  • Familiarity with Discord
  • Experience in international social issues or policy development
  • Multilingual


#LI-Remote

The US base salary range for this full-time position is $192,000 to $216,000 + equity + benefits.

Why Discord? 

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

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About The Company

Founded in 2015, Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests - from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.


And we're hiring! If this strikes a chord with you, come build belonging with us: https://discordapp.com/jobs for openings.

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