Sales Account Manager - Team Lead
Job Summary
Job Description
As a Sales Account Manager - Team Lead at Paytm's Nearbuy, you'll be responsible for increasing sales to merchants across multiple locations. This involves managing high-volume clients, maintaining strong client relationships across various categories (FNB, SNM, BNS), advising on market issues, and offering solutions. Daily client calls and meetings are crucial, along with updating clients on company news and sales schemes. You will focus on increasing client GMV contribution and managing sales administration. Responsibilities include operational performance reporting, process streamlining, advising senior management, developing business plans, and handling clients through the Inside Sales Management function. Collaboration with marketing, partner success, operations, and senior management is key to providing excellent client support. You'll also onboard key accounts and ensure end-to-end process adherence, representing Nearbuy effectively in the market.
Must have:
- Manage high-volume clients
- Maintain strong client relationships
- Increase client GMV contribution
- Manage sales administration
- Develop business plans
- Team Leadership experience
- Excellent communication skills
- Comfortable with cold calling
Good to have:
- Experience in e-commerce and online marketing
- Analytical skills and proficiency in Excel
5 skills required
Job Details
About us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About the team: Nearbuy is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
About the role: The person should be capable of increasing the sale through proper channels to the merchants across multiple locations.
Expectations/ Requirements :
1. Ability to manage effectively high volume contributing clients on the field and being able to generate
consistent business throughout clients’ journey with nearbuy
2. Maintaining a strong relationship with nearbuy clients of different categories (FNB, SNM and BNS), advising them on market issues, and offering solutions on the same.
3. Make daily calls and meetings with clients and update them about companies & new sales schemes, ads.
4. Reach out to clients and increase their GMV contribution
5. Manage the sales administration function, operational performance reporting, streamlining processes and
systems wherever possible, and advising senior management on maximizing business relationships and
creating an environment where partner service can flourish.
6. Developing a business plan covering sales, revenue agreed targets, and promoting the organization’s
presence and expense controls, meeting agreed targets, and promoting the organization’s presence.
7. Should be able to handle clients on the field through the Inside Sales Management function
8. Coordinates activities with Marketing, Partner Success team, Operations Team, and Senior Level Manager, and provide the best support to the client.
9. Onboarding key accounts for the company and ensuring end-to-end process adherence.
10. Being the face of Nearbuy in the market and standing up for the values we believe in.
Desired Candidate:
1. Graduate with excellent communication skills.
2. Good working knowledge and 1-2 experience of e-commerce activities and all online marketing channels
3. Confident, Pleasing, and a go-getter personality
4. Effective communication skills
5. Attitude & Aptitude for Sales
6. Should be a team player, working alongside people from all walks of life.
7. Analytical, good Excel skills.
8. Comfortable with cold calling.
9. Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
10. Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns.
11. Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.
Superpowers/ Skills that will help you succeed in this role
1. High level of drive, initiative and self-motivation
2. Must Have Experience in Leading Team
3. Must Be a Graduate
4. Growth Mindset
Why join us : We aim at bringing half a billion Indians in to mainstream economy, and everyone working here is striving to achieve that goal. Our success are rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.
Qualification:- Graduate/Post Graduate.
Compensation:-
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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