Sales Advisor

2 Months ago • All levels
Sales

Job Description

As a Rituals Advisor, you are part of the store team, engaging directly with customers to understand their needs and recommend suitable products, ensuring a memorable customer experience. This role offers opportunities for career growth. You will collaborate with the Store Manager and Assistant Store Manager to achieve personal and store goals. This involves interacting with customers daily, providing a "best in class" customer experience, and adhering to store operational and safety procedures, while maintaining store cleanliness and visual merchandising standards.
Must Have:
  • High energy, low ego, and humor
  • Ability to connect with customers
  • Professional and brand enthusiasm
  • Retail or hospitality experience
  • Customer-service mentality
  • Team-player work ethic
  • Decision-making skills
  • Problem-solving skills
  • Attention to detail
  • Organized and structured

Add these skills to join the top 1% applicants for this job

team-management

Job Description

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

  • Relevant experience in a similar position within retail or hospitality.
  • A customer-service mentality and team-player’s work ethic.
  • Decision making and problem-solving skills.
  • Good attention to detail, organised and structured.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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